It’s cool as a vegetarian to have a decent restaurant with delicious food. Tibits offers without a doubt good and tasty food, but the price is way to high for a self-service restaurant. In other cities we’ve already seen the concept of ‘pay for what you eat’, which we encourage, but normally this comes with a decent price.
The buffet was hectic, a lot of people weren’t queueing and didn’t wait their turn. Even the personel encouraged their clients ‘not to queue’ but ‘just grab the food’. The payment was hectic too and this was probably the most upsetting part. While we ‘asked if they have Coke Zero’, the waiter (who afterwards appeared to be the boss) charged immediately one. This was against our own will, since it’s Coke Zero of a ‘fake brand’.
When we asked afterwards to cancel the Coke Zero, the owner told us that we only could ‘exchange it’ since the money we paid was with credit card and he ‘didn’t receive this cash’. We decided to exchange it for a sparkling water, which costs 30 cents less. Maybe you can guess it, but the owner didn’t want to pay our 30 cents in the first place. Because we didn’t agree at first, he dramatically told me he was going to pay it from his own purse. We think the boss exaggerated and didn’t act customer friendly. It’s poor that a ‘boss’ of a business like this, makes such a drama for only 30 cents ‘of profit’.
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