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“Kunsthalle miss the art of good service” 2 of 5 bubbles
Review of Restaurant Kunsthalle

Restaurant Kunsthalle
Ranked #110 of 635 Restaurants in Basel
Cuisines: Mediterranean, Swiss, European
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Romantic, Large groups, Special occasions
Dining options: Brunch, Breakfast, Lunch, Late Night, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Neighborhood: Vorstädte
Basel, Switzerland
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Kunsthalle miss the art of good service”
2 of 5 bubbles Reviewed November 1, 2012

Last Thursday we had a business lunch at Kunsthalle. Apart from the somewhat questionable interior (container look) the service was far below what one could expect for this place. The lunch was based on a set menue to choose from. The waitor who's english was pretty poor, started to ask "if anyone does not want the salad" when a pumpkin soup was also available - not very inviting. You wonder what was behind the question as all took the pumpkin soup. One dish was "beef tartar" which was served plain. As two geuests asked if they could get french fries or toast bread (whichis the common way to serce this dish) the answer was "no". Quite surprising answer. Next disappointment was that the parmesan cheese served with the pasta was covered with green mold. The waitor brought cheese without mold but did not apologize nor did he offer to replace the pasta which accidently already been covered with the "moldy" cheese. Interesting concept of service playing with people's health. In general the waitors were totally ignorant regarding customer satisfaction and did not react when to guests hardly finished their steak which was hard like stone. To finish up the story, a red wine was served when a chardonnay was ordered. I know of White merlot but red Chardonnay anyone? Can really not recommend this place.

  • Visited October 2012
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank Foodandwinetester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Visitor rating
    47
    51
    32
    13
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Wilbraham, Massachusetts
Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“A wonderful meal”
4 of 5 bubbles Reviewed July 18, 2012

We sat outside on a beautiful evening, food and service were impeccable. Quite pricy though..

  • Visited July 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank acpiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
59 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“A cult place”
5 of 5 bubbles Reviewed March 21, 2012

The "Kunsthalle" is where you go when you need to invite someone in Basel and want to do the right thing. It's chic but also arty, elegant but a touch informal. The food is good, the service mostly, too, and you are likely to sit next to some local and/or international VIPs of all kinds, sports, art, movies, politics... Especially during the ART Fair in June, or during the watch fair or, the tennis tournament in october, or suchlike. There is also the some bars, the new Kunsthalle Bar and Campari Bar.
In the summer, time seems to stop here, there's tables in the garden, in the shade of old and beautiful chestnut trees... A haven of calm in the midst of the city. The art museums (modern and contemporary) are a 10min walk away, the theatre and the Tinguely fountain are adjacent

  • Visited October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank jazzminetea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
3 reviews
“Brunch-tastic!!!!!”
5 of 5 bubbles Reviewed February 12, 2012

Hands-down the best brunch in basel! Eggs benedict was amazing!

    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank MnMBasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
69 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Best brunch in town”
4 of 5 bubbles Reviewed January 23, 2012

Very nice brunch if a little expensive - great Italian charcuterie sliced fresh and great selection of cheeses, eggs made to order, juices and coffee included.

Visited January 2012
Helpful?
Thank baselgirl_1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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