We stayed at Airport Hotel Basel last night with my family consisting also of a baby and a toddler.
We had room 810 on the eigth floor, a very spacious family room, with ample space for all our luggage (and it was lots of it),pushchair and plenty more space to move around, sit down and so on.
Check in was early and we were greetes warmly by the attentive staff, who spoke excellent English. Our room wasn't ready but that was expected at 11 a.m and we were offered a welcome drink, a tou for each of the children, which was very happily accepted, and storage for our luggage. We asked if our luggage could be taken to our room (seing that we were planning to do some shopping and had a pushchair to take up as well), when our room was ready and this was met very well.
We were issues with what they called mobility tickets, basically all inclusive public transport cards for all of us for the duration of our stay.
We chose the hotel for its close proximity to the airport (a 5' hotel shuttle drive) and proximity to the city of Basel as we have never been before and had a whole day to do some sightseeing.
The hotel is perfectly situated for access to both, putting it on my list for when we go sightseeing in Basel again. It is a short bus ride to the Basel train station (about 15' plus waiting for the bus) and then a 2 stop tram ride to the Old Town (Markplatz stop on 8 or 11 tram). The front desk staff explained all that and gave us a map with all the info on, which was very helpful.
The city itself is really lovely, the pedestrianised old town has plenty of things to see and enjoy.
Back to the hotel proper check in was smooth, no queues or waiting (Saturday evening) and our room was a breath of fresh air.
I am quite puzzled as to why it has 3 stars only, I have been to many 4 star airport hotels both in the UK and abroad, and there was a lot more on offer here than an average 4 star elsewhere.
Big modern very well utilised space in the room, ample of wardrobe space, space to store luggage, big bathroom with large bathtub (and i mean large!) and walk in shower. Elemis products and plenty of fresh fluffy towels (including a single robe in the wardrobe). Really good fixtures and fittings and modern decor.
The hotel thoughtfully provides small bottles of water in the room with compliments, again very well received as we were thirsty and tired when we want back after a day's sightseeing in beautiful Basel.
The corner sitter/toddler bed was far enough from our kind bed and a good quality travel cot with good mattress and child friendly bedding for baby were all kindly prepared for us.
Free wifi for a gadgetaholic like me was of sufficient speed and reception in the room as well as public areas. I loved the fact that they have 2 pcs by reception and free printing right there. Which meant a hassle free printing of our boarding passes. Very well thought out, thank you.
The large HD TV embedded into the furnishings is far enough from the bed to be a great enjoyment to watch once the children were asleep. Enough English and other european channels to find something to watch.
The hotel has a pleasant entrance and bright coloured seating area behind the reception, restaurant,casino and fitness rooms but we were too tired to try any of these. We were more than happy with the facilities we did use, and the service we got.
I would like to especially thank the kind lady at reception at 5.20 a.m this morning who let me borrow some of her brown tape as we bought a very large toy in Basel for our baby unexpectedly and it needed additional packaging. And the gentleman yesterday morning around 11 who helped book the hotrl shuttle for our crack of dawn transfer to the airport- very smooth indeed.
We will definitely be returning - keep up the outstanding level of care and service.
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- Also Known As:
- Basel Airport Hotel