We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Pleasant Stay Experience in Airport Hotel Basel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Airport Hotel Basel
Ranked #17 of 52 Hotels in Basel
Certificate of Excellence
Reviewed January 9, 2013

Extremely friendly and helpful i.e. customer-orientated customer service. Very handy hotel bus shuttle service to and from the airport within 5 minutes travel distance. Modern and spotless facilities in rooms.

Suggestion: Have mini-bar in rooms filled with drinks and little snacks.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Peter I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (718)
Traveler rating
Traveler type
Time of year
Language

316 - 322 of 718 reviews

Reviewed December 31, 2012

Have used this Hotel several times whilst on business in the area. Is always my first option and have had to use other hotels if this hotel is fully booked (if there is a confrence/event/Bayern playing Basel).
You have a good choice for Breakfast which is served from 6am and Dinner is also very nice and you have the option of going next door to the Casino.
Bus from Airport is quick and runs on a regular basis (first time I got a Taxi that cost 50 Euros for a 5 minute drive) and on returning to the Airport would use the Airport Shuttle Bus which is normally only a 10 minute wait, no need to get to the Airport too early as it is very small and very quick but apart from a restaraunt there is not a lot else to do.
Rooms are comfortable with nice views and our very modern. Good choice of TV Channels and a Modern Bathroom.
Only issue is the Beds which are 2 single beds pushed together with very soft (too soft) pillows which results in a somewhat troublesome sleep. Would prefer a double bed with firmer pillows!
Bar area is very friendly with a good atmosphere, people are often drinking here late into the night.
Would recommend you hire a car from the Swiss side of the airport as they seem to have better options/quality even if you are going to be travelling in France, (it is quiet easy to go from one countrty to the other at the airport and when going through customs just pick the shortest line.
Overall my favourite hotel in this region (including nearby hotels/B&B,s in France, Germany and central Basel)

  • Stayed: April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SuperOwls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airporthotelbasel1, Director at Airport Hotel Basel, responded to this reviewResponded January 9, 2013

Dear guest
Thank you for your positive comment. It is nice to hear, that we are your favourite hotel in this region and that you appreciate our services and offers! We are pleased to share this compliments with your staff. We would like to inform you, that you can request a room with king size bed when you book your room directly with us. Furthermore you can also request a firmer pillow upon arrival. It would be our pleasure to welcoming you back to our hotel in the near future – see you soon again, your Airport Hotel Basel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

My company headquarters is in Basel and I tend to have trips planned to the lovely Swiss city roughly 3-5x per month. After staying at the standard company recommended downtown hotels (Ramada, Radisson, Hilton...) about 2 years ago I thought I'd have a go at the Airport Hotel that I pass every trip in on the 50 Bus. What a pleasant surprise! Beautiful big modern rooms, comfy bed, great bathroom, HDTV, free wifi, free shuttle to my company campus, decent food, free drink at the casino, and friendly staff. For the last 3-years this has become my home away from home. I recommend it now to all my colleagues.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Tmwlu84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airporthotelbasel1, Director at Airport Hotel Basel, responded to this reviewResponded January 9, 2013

Dear guest
Thank you very much - what a great review! We are pleased that you always love to return to us as your “home away from home” on a regular basis and that you appreciate all our services and offers. Thanks a lot for sharing it with us and your colleagues and we will for sure share it with our employees. We are already looking forward to welcoming you back soon again to our hotel and we wish you a successful and healthy 2013 – Your Airport Hotel Basel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2012

Very close to the airport - quick call and 5 minutes later I'm collected by them. Swift check in and out. Room clean tidy and comfortable. Had a supper in the bar area and watched the F1 race on the Giant TV. Food & Drink also very good. Everything went like clockwork - not a great surprise in Switzerland!

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sidatkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airporthotelbasel1, Director at Airport Hotel Basel, responded to this reviewResponded January 9, 2013

Dear guest
Thanks a lot for your positive feedback. Great to hear that you enjoyed your stay from the pickup, over the clean and comfortable room, the F1 race on the big screen, the F&B until your quick departure! We are looking forward to welcoming you to our hotel in the near future again – see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2012

Nice hotel, close to airport, but not in city center. There is bus number 50 that takes you to city center (SBB Bahnhof). Bus stop is about 50m from the hotel. There is no tram from the hotel. No swimming pool :-(

Room Tip: Room on 11th floor on the side towards airport was almost quiet even during airplane take-offs.
See more room tips
  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Claudius P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airporthotelbasel1, Director at Airport Hotel Basel, responded to this reviewResponded January 9, 2013

Dear guest
Thanks for your feedback. We are happy, that you like our hotel and that you had a good night’s rest without any noise. We can confirm, that due to our isolated windows all rooms are quite. Furthermore we would like to inform you, that you can use the public transport free of charge with the mobility ticket which you receive upon check in and that we would also offer a free shuttle bus service (upon request and availability) which would both bring you into the city in 10 minutes. It would be our pleasure to welcoming you back to our hotel soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

We stayed overnight to be close the the airport for an early flight the next day. The hotel is pleasantly modern with interesting decor. Room was spacious and clean, TV worked perfectly with several English speaking channels. 10th floor room faced south with a nice view of the city, residential and industrial areas. Public transportation stops across the street - a no brain'r tor a trip downtown to eat - hotel food prices are very expensive.

Room Tip: South facing room has the best view.
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank darrelltloz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airporthotelbasel1, Director at Airport Hotel Basel, responded to this reviewResponded November 16, 2012

Dear guest
Thanks for your open comment and your compliments. We are pleased that you enjoyed our services and offers. Nice to hear that you made use of the free public transport to go into the city to eat. However, we take your comment about the prices into our consideration for any changes in future. We are looking forward to welcoming you back soon again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

First class service and friendly welcome. Smart, sharp, modern decoration. Comfortable and functional rooms. Best ever shower! Only disappointment was single duvets (x2) on a king size bed and very thin soft pillows that provided no support. Bistro service in bar good but food unexciting. Great breakfast. They cater for people with gluten/wheat and dairy allergies.

Stayed: October 2012, traveled with friends
1  Thank WingcoNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airporthotelbasel1, Director at Airport Hotel Basel, responded to this reviewResponded November 5, 2012

Dear Nick
Thank you for taking the time to write us your feedback. We are glad that you appreciated our special gluten/wheat and dairy offer at the breakfast. Please contact reception during your next visit, we can provide you a harder pillow upon request. We are looking forward to welcoming you soon again to our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Basel hotels
Vorstädte
Steinenschanze Stadthotel
ibis Basel Bahnhof
#16 of 52 in Basel
910 reviews
Show Prices
Show Prices
Show Prices
Hotel Stuecki Basel
#9 of 52 in Basel
470 reviews
St. Alban
ibis budget Basel City
ibis budget Basel City
#30 of 52 in Basel
415 reviews
Show Prices
Show Prices
Show Prices

Been to Airport Hotel Basel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Airport Hotel Basel

Address: Flughafenstrasse 215, Basel 4056, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Basel
#8 Romantic Hotel in Basel
#12 Business Hotel in Basel
Price Range: $108 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Airport Hotel Basel 3.5*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, World Independent Hotel Promotion, Ctrip TA, Hotels.com, Expedia, Agoda, Travelocity, Orbitz, Hotwire, Cancelon, Evoline ltd, getaroom.com, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Airport Hotel Basel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Basel Airport Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing