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“Such a great Experience”

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Hotel Spalentor Basel
Ranked #3 of 52 Hotels in Basel
Certificate of Excellence
Reviewed March 19, 2014

I visited Basel with my mom and aunt for Fasnacht. It was important that the experience was perfect because my mom used to live in Basel and I wanted her to feel as at home as possible - that is exactly what this hotel did for us! We felt like we were the only ones there. So much attention for all of our questions and such a good breakfast served. I also asked that a special note be placed in the room welcoming my mom back. They did that with no problem and even added a festive Fasnacht touch to it. I would stay here again without hesitation. Such a fantastic time

As a side note, my mom almost didn't leave the bed! So comfortable

  • Stayed: March 2014, traveled with family
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Review collected in partnership with this hotel
Thank Eradz031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded March 19, 2014

Dear guest,
first of all, we say a warm "thank you" that you have taken the time to share your impressions of the Hotel Spalentor here on TripAdvisor with other travellers.
Clear and brief you have describen all the important details for an unforgettable stay and we are pleased that you have enjoyed your stay with us so much.
We wish you a lovely and sunny springtime and we are looking forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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768 - 774 of 1,480 reviews

Reviewed March 17, 2014

Just returned from a fab weekend in Basel. Hotel was in an ideal area. Very modern & clean. Staff were very friendly & helpful. Free travel pass provided by hotel allowed us to explore this very lovely city. Would certainly recommend this hotel to friends.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Janette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded March 18, 2014

Dear guest
thank you very much for your praising words, which do really motivate us and show that we are on the right way. We look forward to your next visit and wish you a sunny springtime.

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Reviewed March 17, 2014 via mobile

Just back from weekend away the hotel is really good staff were excellent breakfast was good great that you get free travel cards great way to get around Basel and a good city really cultured and friendly people would really recommend this hotel to anyone

Stayed: March 2014, traveled as a couple
Thank Delaney990161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded March 18, 2014

Dear guest
thank you very much for your kind feedback and your effort to rate us on TripAdvisor.
We are very pleased that you had a nice time with us and that our service was to your satisfaction.
We wish you a sunny springtime and we are looking forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

great room(upgrade to a comfort one in the same price),excellent facilities,private parking,friendly and extremely helpful staff.Very close to the city centre,quite region although it was next to a tram station.

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Kostiskok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded March 18, 2014

Dear guest
we are very happy about your recommendation and the nice review. Great that you enjoyed our service. This is a joy for the team and a big incentive. We wish you a sunny week and we are looking forward to welcoming you again.

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Reviewed March 13, 2014

A very good hotel with extremely friendly staff, comfortable, large room and in an ideal location for business meetings and visiting the city. Breakfast was good. Free WiFi and public transport made everything easy. Would definitely stay again.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with this hotel
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded March 13, 2014

Dear guest
we are very happy about your recommendation and the nice review. Great that you enjoyed our service. This is a joy for the team and a big incentive. We wish you a lovely springtime and we are looking forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

The staff was very attentious and this hotel has something that I never saw before: they give you free tickets to the public transportation in the city whilst you are their guest. The whole room was terrific and the only bad points I can say are that there are no plug ins close to bed, the DVD cable was poorly working (so it made an annoying noise the whole time we watched a movie) and the iPod dock was not compatible with iPhone 5 or newer. On the other hand they offered many DVDs at the reception,the bed was huge and comfortable and the whole hotel was a blast!

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank rneia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded March 13, 2014

Dear guest,
we thank you very much for your positive review and appologize for the inconvenience regarding the cable of your DVD player - we will check it immediately.
We wish you a sunny springtime and we are looking forward to welcoming you again.

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Reviewed March 10, 2014

Very friendly staff that go out of their way to help also with non-standard requests (like shabbat observance for religious jews )
Central location but quiet. We had a corner room with view on Spalentor

  • Stayed: March 2014
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Thank jocheved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded March 11, 2014

Dear guest,
we thank you very much for your great review and we are happy that you were satisfied with your stay and our service. We wish you all the best and we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Basel
#2 Business Hotel in Basel
#4 Family Hotel in Basel
#4 Romantic Hotel in Basel
Price Range: $116 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 
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Also Known As:
Spalentor Hotel Basel

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