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“Hotel Spalentor”

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Hotel Spalentor Basel
Ranked #3 of 52 Hotels in Basel
Certificate of Excellence
Reviewed October 2, 2013

Lovely newly renovated hotel. It is within walking distance to the old town. The staff on reception could not have been more helpful. The breakfast comprised of very good choices. Trams stop just outside if you are not inclined to walk to tow.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Jill49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded October 2, 2013

We thank you very much for being our guest and for your positive review. We are happy that you were satisfied with the hotel, the helpful staff, the breakfast as well as the easy walking distance to the old town and the tram stop next to the hotel. We wish you a lovely autumn and we are looking forward to welcoming you again.

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853 - 859 of 1,501 reviews

Reviewed September 29, 2013

A small hotel, located near the university and hospital but within easy walking distance of the city centre, and right on the tram route.
All the staff were extremely helpful and very efficient. The rooms were neat and comfortable. There is no restaurant but there are plenty in the area around the hotel. A simple but very nice breakast is served in an attic room and is a good start to the day.
Our only issue was that the room temperature is rather difficult to get right. We were on the first floor and with the windows open it was rather noisy.

  • Stayed: September 2013, traveled on business
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1  Thank donandkeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded October 2, 2013

We thank you very much for being our guests and for the review. We are happy that you enjoyed your stay with us and were satisfied with the location of the hotel, the tram connection and our staff. We wish you a lovely autumn and hope to welcoming you again.

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Reviewed September 29, 2013

Very nice hotel with superb service and lots of extras we really appreciated. Big room with king size bed and pillow top mattress, so unusual for this level hotel in Europe. Tassimo coffee machine in room, robes, slippers, DVD's in English, complementary juice, water and fruit at reception etc. Lots to make you feel pampered at a very reasonable price. Desk staff were very friendly and most helpful. Would stay here again without hesitation.
Only negative is the hotel fronts and backs on 2 busy streets so a bit noisy when windows are open. With windows closed we slept well (and I cannot tolerate noise too well for sleeping) plus there is air conditioning for the warmer weather.
Very convenient for walking in the old town, about a 5 min. bus ride to the train station. Transit pass for the whole time you stay with them is included in the room price.

  • Stayed: September 2013, traveled as a couple
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1  Thank inspiredtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded October 2, 2013

We thank you very much for your positive review and we hope you have had a pleasant journey back home. We are happy that you were satisfied with our service, the extras like fresh fruits, water and fruit juice, as well as the room with the comfortable mattress, our staff and the location which you could discover with the mobility ticket free of charge. We wish you all the best and looking forward to welcoming you again.

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Reviewed September 23, 2013

I had booked the Hotel Spalentor whilst participating in the Basel Marathon on 22nd September 2013. I stayed there for 3 nights and the location of the hotel was super, just 3 stops away from Bahnhof SBB on bus no 30 and by tram 3 stops away on Tram no 3 to Barfuesser Platz, I could not have asked for any better location. The entry to the Old Town was bang across the road. The hospitality was exceptional, rooms were spacious and free wifi as well. They were offering complimentary bicycles to the guests staying at the property too. The front desk, housekeeping or even those serving in the restaurant for breakfast believed in one thing - service with a smile and rightly it was like a home way from home. On a couple of days I wanted an earlier breakfast and they obliged on one day by providing breakfast 15 minutes prior to the breakfast time and the following day a breakfast box was kept in the room as I was checking out at 0615 hrs. Every guest whilst going in and coming out could either have coffee or juice or water that was alongside the front desk, complimentary tee-shirts of the hotel for the guest, apples served with a message "An apple a day keeps the doctor away" next to it. Attention to detail is why this hotel stands out. Keep up the good work, bravo!

  • Stayed: September 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank SubhashMotwani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded September 25, 2013

We thank you very much for your stay with us and hope you have had a pleasant journey back home. Thanks a lot for the review, we are happy that you were satisfied with the good location of the hotel, our staff, the rooms, free wife, hotel's own bicycles, the breakfast and that you felt like being at home. We wish you a wonderful and sunny autumn and hope to welcoming you back again.

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Reviewed September 23, 2013

Hotel Spalentor is located just outside of the old city, and is very convenient by bus to the central train station. We were happily surprised to be upgraded to a suite. The room was spacious and sunny, although the layout of the bathroom was slightly awkward (the toilet is positioned right where the door swings inside). Air conditioning units were in the process of being installed in guest rooms when we were there, which is a nice plus: leaving the windows open could be a little noisy since the hotel is on a fairly busy corner (roads on two sides). Breakfast in the hotel was very nice, and the front desk clerks were friendly and eager to be helpful. Free wifi was a plus, although it was slightly annoying to have to request a separate password for each device that would connect (cell phone, lap top, iPad...). Overall, a very pleasant place to stay while in Basel without breaking the bank!

  • Stayed: July 2013, traveled as a couple
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Thank Dyova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded September 23, 2013

We hope you have had a pleasant journey back home and thank you very much for your positive review. We are happy that you enjoyed your stay and were satisfied with the free wifi, the breakfast and our staff. We wish you a lovely late summer and we are looking forward to welcoming you again.

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Reviewed September 2, 2013

Good location convenient for the old town . Easy to get to from the airport using the bus. great quality at reasonable prices with a very personal and accommodating service. Very helpful staff, Good to have wi fi that worked quickly for all our devices.

  • Stayed: August 2013
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1  Thank DJL600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded September 4, 2013

Thank you very much for your positive review. We are happy that you enjoyed our location, easy way from the airport to the hotel, the wifi and were satisfied with our staff and service.
We wish you a good time and we are looking forward to welcoming you again.

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Reviewed August 28, 2013

Our room was excellent, loved the tassimo machine. We did find the room quite warm at night, because we had to keep the windows closed, traffic was busy on that corner. Played pool, enjoyed using the free transit passes. Great location, close to everything, especially if you like to walk, and even if you didn't you could hop any number of transit buses or trolley. Breakfast was so good, such a wonderful assortment of cold and hot food. We would certainly stay again.

Room Tip: We were on the 4th floor facing the back, it seemed good, It was quiet later at night and until arou...
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Anne-Marie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded August 30, 2013

We thank you very much for your review on tripadvisor and we are happy that you enjoyed the coffee machine in the room as well as the leisure area of the hotel and the breakfast in the morning. We are looking forward to welcoming you again. By then we wish you a good time.

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Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Basel
#2 Luxury Hotel in Basel
#3 Family Hotel in Basel
#4 Romantic Hotel in Basel
Price Range: $110 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 
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Also Known As:
Spalentor Hotel Basel

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