The receptionist greeting us was, in her own right, well worth the stay. I have never felt more welcome at any hotel. Instantly we felt at home. She explained all about the hotel, while making it so that we could get our room at noon when we arrived. Then she gave us passes for the public transportation, and a complementary (very orange) t-shirt from the hotel. All of this, in the most positive and friendly tone. When we got up to our room, we saw that it had a double bed instead of a twin, but at the same moment our receptionist called our room, and said that she’d fix it, without us even asking… Amazing!… I have never met a better receptionist. Too bad she was only there for our first check in. (Nothing wrong with the others at all, it’s just not the same)
The room was great. Slippers and robes were included, as well as a coffee machine, and great furniture. It’s very quiet, considering the traffic outside. (Both the bus and tram has stops right at the hotel). Breakfast was fine, and the staff offered to cook extra stuff, like pancakes or eggs and bacon. A very nice hotel indeed and friendly staff overall.
- Official Description (provided by the hotel):
- Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more less
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- Also Known As:
- Spalentor Hotel Basel