If you have to stay near the train station then I suppose this is an okay place, but just okay. This was our 3rd stop of 5 in Europe and the most disappointing hotel of all. We were only there for one night for a quick afternoon business meeting. We arrived rather late at night, but even so, I really questioned if the front desk clerk had ever been inside one of the hotel rooms. The room was very small and only came with one towel - literally. We had to ask him for a 2nd towel. He seemed unclear how to go about this task and ultimately took one from a vacant adjoining room. The room was rather warm and we asked about air-conditioning. He looked all around the room for the thermostat and then announced he wasn't sure if this room had AC. Oh, then he spotted a vent in the ceiling and said yes, it did have AC but when he looked around a 2nd time and couldn't find a control, he announced it indeed did not have AC. Weird to say the least. This room was the equivalent of $250/nt. for the 2 of us. There was a slight problem with the rate from when we checked out to when we originally made the reservation. We got some line about this being Europe and it's not exactly like it is in the US. Thanks for that. We lived in Italy for 2 years and trust me, I know ALL about Europe not being like the US. I felt like the front staff just sort of made it up as they went. This high rate didn't even include breakfast - that was another $18/pp. So I can't comment on the quality/quantity of breakfast. Lobby was extremely small and difficult to manuveur around with very many people and luggage. No Wi-Fi and didn't see a business center. To do over again, I would probably check out the Hilton Basel hotel that was across the street.
- Official Description (provided by the hotel):
- Enjoy the charming and unique atmosphere in this modern city hotel, centrally located at the SBB / SNCF train station and close to the Air Terminal (bus shuttle to the EuroAirport). With us, you have a quick access to Basel's diversity: The exhibition square, the old town and the "Basler Munster" (cathedral), museums, theater, shops and cultural attractions are only a few steps away and can be reached in a very short time. All our guests can use the public transportation for free, with the Mobility Ticket valid throughout your stay. A friendly ambiance ensures that you feel at home in our modern non-smoking hotel. Whether for a business or leisure stay: The 46 design rooms (all as a single or double occupancy available) in the "Economy," "Style," "Comfort" and "First" categories are soundproofed and offer a high level of comfort. Have a snack in our lobby, where we are pleased to offer you the famous "Basler Lackerli" and organic apples from a regional producer. Start your day relaxed with our "breakfast buffet with panoramic view" which offers local products in the winter garden on the 8th floor. We look forward to welcoming you! Isabelle Tanachian, Holger Brombacher & your cheerful Metropol team! ... more less
- Reservation Options:
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- Also Known As:
- Swiss q Metropol Basel