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Reviews (1,116)
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All reviewsold towngreat hotelmarket squareriver cruisepedestrian areaperfect locationlittle touchesmini barrestaurants and shopslovely roomwould definitely stay here againsingle roomthe heart of the citypublic transportationwould highly recommend this hotelrooms are smallchristmas market
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Reviewed July 23, 2017 via mobile

This hotel is in a superb location in the centre of Basel and walkable to all the shops restaurant and attractions in Basel. Check in fast efficient given free wifi code , free drink in bar and also free public transport all very welcome .

Room not a bad size with comfortable bed and pillows with a nice touch of a bed time story on your bed and a chocolate . Mini bar included with water coke and beer.

Air conditioning in room controllable. Bathroom good with toiletries maybe need more towels good size bath. We are in restaurant and it was very good .

We had the gourmet menu excellent chicken and mushroom soup amoush Perfectly cooked steak with potatoes and vegetables , superb chocolate desert which melted in your mouth with ice cream and sauce .

Breakfast also good with good choice of hot cooked food cereals and pastries and juice with coffee brought to you .
Check out fast and efficient , would recommend staying here in Basel.

Stayed: July 2017
Thank Dean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded July 25, 2017

Dear Dean S
Thank you for your nice rating. It was nice to have you staying with us. Hope to welcome you soon again.
Best regards
Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2017

The location was great, right in the center of town, walking distance to everything we wanted to do. The staff were wonderful and helped us with everything we needed including lending us an adapter as ours broke. The breakfast is great. Enjoyed our three day stay there.

  • Stayed: July 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank NixHilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded July 25, 2017

Dear NixHilk
And we enjoyed having you with us! Hope to welcome you back soon.
Best regards
Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2017

Close walking distance to everything or easy hop onto tram right up the street. A mobility card is given at check in, so public transportation is free to tourists. Make sure you get map of transport system from hotel lobby. Clean hotel with comfortable beds. Staff is very friendly and helpful. Would definitely stay again.

Stayed: June 2017
Thank Christy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded July 25, 2017

Dear Christy C
Thank you for your rating. We like!
Best regards
Your Hotel Basel Team

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Reviewed July 17, 2017

hotel Basel provided all you can expect from a nice 4 stars hotel right in the middle of town and a block away from Marketplatz where you can pick just about any tram. Hotel also gives you a tram pass which is very helpful. Immaculate room with everything one needs. Very accommodating staff. Free water and some drinks and Nespresso coffee. A perfect choice!

  • Stayed: July 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank englewoodray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded July 25, 2017

Dear englewoodray
Thank you for your nice review and comments. That does help us and future guests a lot.
Best regards
Your Hotel Basel Team

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Reviewed July 16, 2017 via mobile

We stayed in the Hotel Basel as a central point for touring the city--it was well located and could walk most places easily, although there are hills in the city. Hotel gave us a tram/bus pass so we could also get around and take it back to the train station (and to the Kunstmuseum, reviewed elsewhere). Nice two bed - room, excellent restaurant. Very helpful English speaking staff. Breakfast was fine---scrambled eggs are creamy and, often for American tastes perhaps undercooked. Attentive staff at breakfast.

Stayed: July 2017, traveled as a couple
Thank mcr1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded July 25, 2017

Dear mcr1018
Thank you for your nice rating. We really liked your comments.
Best regards
Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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