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All reviewsthe busminute walkold townwelcome drinkoverlooking the gardencontinental buffetfree wifirecommend this hotelmain roadgreat showerby footnice hotelstayed here for nightscomfortable roomcentral stationriver cruisechristmas market
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Reviewed November 8, 2017

I guess I would classify this place as...cute? Not sure

Small boutique hotel, staff is very friendly. Rooms are a bit plain, but nice. The lobby is kid of chic.

One thing they do nice is offer everyone a free drink on the honor system. Bottles of win and bottles of beer are out and you just mark down your room number.

  • Stayed: November 2017, traveled on business
    • Value
    • Cleanliness
    • Service
Thank ilovecorndogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this reviewResponded November 13, 2017

Dear Steinenschanze guest!

Thank you very much for your kind review. We as hotel always use any kind of feedback to improve the quality of our service.

We are fully aware, that some of our rooms are smaller than the "standard" in other countries or categories. That is why we match this "disadvantage" with the best service possible and those little things you mentioned (a free drinks, free Wireless-LAN Internet, different pillows choice and of course our relaxing garden).

We are looking forward to welcome you back at our hotel on your next trip to Basel.

Kind regards,

Michaela-Maria Nazarek
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2017

Within walking distance to the train station and very close to a main area with lots of restaurants and shops. Walking distance to the Rhine. Very helpful and friendly staff that speak English. :) Nice hotel room. We didn't eat at the hotel so I'm not sure about the meal service. It was a quick trip and perfect for walking around Basel and easy to get to the airport by cab or bus. We also received a bus pass for local trips. Nothing negative to report. Thanks!

Stayed: June 2017, traveled with friends
Review collected in partnership with this hotel
Thank crezzysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this reviewResponded November 13, 2017

Dear "crezzysue"
Thank you for taking the time to describe your impressions about your stay in our house.
We are very pleased that you have a nice time at the Steinenschanze Stadthotel and we would like to thank you very much for your great review. Of course I will share your comments with the whole team and I am sure that everyone will be very happy about your nice words.
We would be delighted to welcome you again soon.
Best regards
Michaela Maria Nazarek
Host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2017

Clean hotel with TERRIFIC staff who were quite helpful. Loved the free transit pass which we found very helpful. Thanks for the free drink each day in the beautiful back garden. If we go back to Basel ( a VERY expensive city) we'll be sure to stay there.

Stayed: October 2017, traveled with family
Review collected in partnership with this hotel
Thank Chuck M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this reviewResponded October 27, 2017

Dear Chuck M
Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure.
Looking forward to welcome you again in future.
Best regards
Michaela Maria Nazarek
Host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2017

This hotel is completely adorable and almost worth going back to Basel for on its own! With mid-century charm, fabulous staff, complimentary evening drinks, a gorgeous back garden and lovely healthy breakfast spread there's not much more one could ask for. And to top it off, this hotel is a social enterprise which funds a range of social programs.

Upon arrival I was unsure about the location but the centra of town is a simple three minute walk around the corner and suddenly you are in the heart of the action.

This is a wonderful social business model which I hope will be replicated in other cities around the world.

Stayed: September 2017, traveled solo
Review collected in partnership with this hotel
Thank GoldenClub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this reviewResponded October 27, 2017

Dear "Golden Club"
Thank you for taking the time to describe your impressions about your stay in our house.
We are very pleased that you have a nice time at the Steinenschanze Stadthotel and we would like to thank you very much for your great review. Of course I will share your comments with the whole team and I am sure that everyone will be very happy about your nice words.
We would be delighted to welcome you again soon.
Best regards
Michaela Maria Nazarek
Host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2017 via mobile

Cosy atmosphere. Friendly service. Welcoming drinks were a pleasant surprise. Loved the quiet breakfast area with freshly squeezed juice, raw porridge, cheeses etc. Definitely good value for money! Would highly recommend this hotel.

Stayed: October 2017, traveled with friends
Thank Wanderer664939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this reviewResponded October 9, 2017

Dear "Päivi H"
Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure.
Looking forward to welcome you again in future.
Best regards
Michaela Maria Nazarek
Host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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