We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location”
Review of Hotel Victoria

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Victoria
Ranked #24 of 51 Hotels in Basel
Certificate of Excellence
London
Level 3 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Great Location”
Reviewed January 2, 2014

A good, efficient, clean hotel in the heart of Basel, opposite the main railway station and a short walk from the city centre but it has little personality. The staff were friendly and, as you would expect, multi-lingual, offering excellent suggestions for both restaurants and places to visit. The lifts are close to reception but no help was offered with luggage.
The rooms are comfortable and bright without being anything special, mine had a wall virtually entirely of glass overlooking the internal garden area. The bathroom is adequate and functional, nothing more. The restaurant food was good and the bar - the street entrance makes it one of the closest to the stations meaning a number of travellers were there - friendly and lively with a good choice. Breakfast was included with a decent choice of both hot and cold food although using a self-service machine for tea and coffee was disappointing when there were so many staff available and the quality of the beverages were merely OK.
I would certainly recommend the hotel which, by standards of several others in the city, was good value for money.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

525 reviews from our community

Traveler rating
    155
    259
    81
    18
    12
See reviews for
76
157
50
163
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
cheshire
Level 5 Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 2, 2014

Just got back from 3 nights here beautiful hotel will lovely rooms. Breakfast very good with plenty of variety. The location is perfect with all the trams right outside although this was a down side for our friends who had a front room which was very noisy at night. It has a nice little bar and very friendly and helpful staff

Room Tip: A comfort room is very big no need to pay for anything larger
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bowiecheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woking, United Kingdom
Level 2 Contributor
3 reviews
Reviewed January 1, 2014

Basel is about a 20 min. bus ride (no. 50) from the airport to the train station. Hotel Victoria is right opposite the station, therefore, perfectly situated if you wish to travel anywhere else. The christmas markets were about a 5 min. walk away and were lovely. Being able to sit on the bank of the Rhine was great, although went in December it was warm enough to do this.
The hotel was clean and staff friendly, the breakfast was a bit of a shambles but apart from that enough to see you through the day. The only minus I would have to say was that we had a front room and could not sleep too well due to the noise of the trams, but then was only there for a couple of nights.
Would we go back ....... YES

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 16, 2013

Enjoyed a lovely stay at Hotel Victoria.

Staff, location, quality, value - top notch.

Do not ever hesitate to stay here when in Basel!... You will not be disappointed.

A pleasant surprise from a Swiss hotel....Actually, the very first time I have ever walked out of a Swiss....( or European hotel afor that matter) and perceived that my stay was value for money!!

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Missenden, Bucks, UK
Level 4 Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 29, 2013

Reception: bureaucratic and efficient but lacking any charm or personality. Assistance with luggage not offered but none needed: good anticipation of guest's needs or lack of service?
Room, in La Residence, inward-looking and thoroughly functional: a place for everything and everything in its place.
Bathroom: adequate but certainly not luxurious. One bath towel and one hand towel is sufficient and ticks the "green" box but hardly generous.
Bar; reflects the "Swissness" that pervades the whole place: efficient service and everything that it says on the tin but just that.
Breakfast Buffet; the acme of the Victoria's Swissness. Everything is laid out with meticulous care and precision: probably without variation for years. There is wide choice across all fields of international Fruhstuck choice. Guests are permitted to spoil the display on a very temporary basis before a fierce Fraulein pounces to restore the symmetry. Shock-horror! An ignorant Brit used a coffee-cup to make tea! This prompted immediate display of signage which indicated that the glasses-with-handles were for tea.
Having returned in mid afternoon I fancied a cuppa in my room. Poised to fill the kettle, I heard a knock at the door. It was a member of housekeeping staff demanding surrender of that very item. I explained (in German) that I wanted to make tea but was assured that the kettle would be returned in just a few moments. It was delivered back twenty minutes later looking amazingly shiny but still reeking of the descaling chemical. Having boiled the kettle three times to obviate the possibility of gullet and stomach-stripping I reach down for a mug. There was neither mug nor any other receptacle suitable for tea-making! (A difficulty with housekeeping is noted in another review).
This is a satisfactory hotel with nothing by way of a positive differentiator.

Room Tip: Avoid rooms at front facing the Bahnhof.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 26, 2013

We stayed here for 1 night in Basel. The hotel was well located, it being right next to the train station, which was important for us as we arrived by train around 5pm and were looking to get out by noon the next day.

Service was polite but not overly friendly, room was clean and large by European standard, wifi worked albeit having to log in and out all the time, fitness centre was so small that we couldn't bother with it.

Overall I would stay here again for a quick trip into Basel - it's a no frills hotel at decent pricing

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank h00ked0ntravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusseldorf, Germany
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 22, 2013

Hi Travellers,

this is not a review on why I do not like the hotel because of the quality of pillows provided...

Over the past few weeks, I stayed at several hotels in Basel. Twice at the Victoria and once at the Ramada. Once at a budget hotel because it was the best options compared to a 20km trip into town. Oh, yeah, and the Hilton.
Anyway, what I missed with the Victoria was service. It is this, "we are happy to see you" welcome at the reception. Or the, "you can sit in the hotel's b-fast area when you do not want to go for the buffet" but just have a coffee and croissant instead.
Room size are Ok, bed is Ok, but the rooms lack personality. Compared to the Ramada, the Victoria has a way to go.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Talaria_Sky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Basel hotels
St. Alban
Hotel Schweizerhof Basel
Hotel Euler
#14 of 51 in Basel
247 reviews
Altstadt
GAIA Hotel
GAIA Hotel
#6 of 51 in Basel
867 reviews
Show Prices
Show Prices
Show Prices
Vorstädte
Steinenschanze Stadthotel
Vorstädte
The Passage
The Passage
#9 of 51 in Basel
524 reviews
Metropol Hotel Basel
#23 of 51 in Basel
238 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Victoria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Victoria

Property: Hotel Victoria
Address: Centralbahnplatz 3-4, Basel 4051, Switzerland (Formerly TOP Hotel Victoria)
Phone Number:
Location: Switzerland > Canton of Basel > Basel > St. Alban
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#15 Romantic Hotel in Basel
#15 Luxury Hotel in Basel
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Victoria 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Hotel Victoria offers traditional hospitality and modern hotel comforts in the centre of Basel next to the main train station (SBB). You will be enchanted by the unique atmosphere of this stylish hotel. The rooms blend an exclusive Victorian ambience with all the comforts of modern life. All rooms are equipped with a functional working desk, phone, free Wi-Fi, large flat screen TV, room safe, minibar with free mineral water, door spy hole, tea and coffee maker facilities. Le Train Bleu Restaurant and Bar offers a fine choice of traditional Swiss, regional and international dishes. During summer, guests can relax with a drink or meal on the terrace. The hotel offers 24-hour reception, laundry and room services. The hotel also features a small fitness room, business corner with free Internet access, and a selection of daily newspapers. Guests staying at the hotel can use Basel's public transportation free of charge. The most attractive museums, theatres, sport stadiums, the Basel ZOO, as well as the congress and exhibition centre, are easily reachable on foot or by public transportation. Parking is possible in the hotel's underground garage. This is our guests' favourite part of Basel, according to independent reviews. This property also has one of the best-rated locations in Basel! Guests are happier about it compared to other properties in the area. We speak your language! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hotel Victoria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Victoria Hotel Basel
Hotel Victoria Basel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing