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“Standard good hotel restaurant”
Review of Restaurant Filou

Restaurant Filou
Ranked #434 of 698 Restaurants in Basel
Price range: $21 - $62
Cuisines: European, French, Contemporary, International
More restaurant details
Restaurant details
Dining options: Dinner, Lunch, Reservations
Description: The restaurant “Filou” is situated at the Messeplatz in Basel. It offers connoisseurs regional and international delicacies prepared from fresh ingredients. The “Filou” restaurant serves breakfast buffet, business lunch buffet, dinner and the selection of wines assures to complement your choice of food. The modern interior, high ceilings, panorama windows and the exceptional lighting give the restaurant a cosmopolitan feel. There is also the “Timeless” cocktail bar, the “SkyLounge” on the 30th floor and the “Checkpoint” bar in the lobby at the RAMADA PLAZA Basel.Opening hours breakfast buffet: Monday to Friday 06.30 am to 10.00 am Saturday and Sunday 07.00 am to 11.00 ambusiness lunch buffet: Monday to Friday 11.30 am to 02.00 pm dinner: Monday to Saturday 06.00 pm to 11:00 pm (from 10.00 pm small menu)
Reviewed February 1, 2013

I attended a dinner for 70 at Filou, the restaurant felt to lack atmosphere. The service was slow as there seemed to be shortage of staff. The food was good but not special, and dessert was disappointing. One of bottles of wine was corked but the waiters immediately replaced it without fuss. It could be the restaurant struggles with large groups, and so my experience may not be a true reflection of small group dinning.

    • Atmosphere
    • Service
    • Food
Thank daab B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEmmel, Manager at Restaurant Filou, responded to this reviewResponded February 4, 2013

Dear Guest & "Reviewer"

Thank you for taking the time to complete a review about your visit at our Restaurant "Filou".

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you and to convince you then of our service and food quality at the "Filou".

Kind Regards,
Petra Emmel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (50)
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8 - 12 of 50 reviews

Reviewed August 28, 2012

Service was superb, food the best I had in Basel. Steak was cooked perfectly, starters extremely tasty and the orange juice squeezed there and then. The waitress, although had limited English was excellent and asked if we had 'all our wishes' which was very sweet. Highly recommended

Thank BlueWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEmmel, Manager at Restaurant Filou, responded to this reviewResponded August 30, 2012

Dear Guest

Our chef has read your comments with great pleasure and we are all delighted that you have enjoyed our restaurant "Filou".

Thank you for taking the time to write a review on TripAdvisor. We hope to you see again!

Kindest Regards from Basel
Petra Emmel & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2017
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Thank Laure L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2017 via mobile
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Thank summit01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2017
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    • Value
    • Service
    • Food
Thank coupol13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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