We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Standard good hotel restaurant” 3 of 5 stars
Review of Restaurant Filou

Restaurant Filou
Ranked #409 of 576 Restaurants in Basel
Price range: $21 - $62
Cuisines: European, French, International, Contemporary
More restaurant details
Restaurant details
Good for: Business meetings
Dining options: Lunch, Breakfast, Dinner, Reservations, Seating, Waitstaff, Wheelchair Accessible
Description: The restaurant “Filou” is situated at the Messeplatz in Basel. It offers connoisseurs regional and international delicacies prepared from fresh ingredients. The “Filou” restaurant serves breakfast buffet, business lunch buffet, dinner and the selection of wines assures to complement your choice of food. The modern interior, high ceilings, panorama windows and the exceptional lighting give the restaurant a cosmopolitan feel. There is also the “Timeless” cocktail bar, the “SkyLounge” on the 30th floor and the “Checkpoint” bar in the lobby at the RAMADA PLAZA Basel.Opening hours breakfast buffet: Monday to Friday 06.30 am to 10.00 am Saturday and Sunday 07.00 am to 11.00 ambusiness lunch buffet: Monday to Friday 11.30 am to 02.00 pm dinner: Monday to Saturday 06.00 pm to 11:00 pm (from 10.00 pm small menu)
Dorking
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Standard good hotel restaurant”
3 of 5 stars Reviewed February 1, 2013

I attended a dinner for 70 at Filou, the restaurant felt to lack atmosphere. The service was slow as there seemed to be shortage of staff. The food was good but not special, and dessert was disappointing. One of bottles of wine was corked but the waiters immediately replaced it without fuss. It could be the restaurant struggles with large groups, and so my experience may not be a true reflection of small group dinning.

  • Visited January 2013
    • 3 of 5 stars
      Atmosphere
    • 3 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
Thank daab B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEmmel, Manager at Restaurant Filou, responded to this review, February 4, 2013
Dear Guest & "Reviewer"

Thank you for taking the time to complete a review about your visit at our Restaurant "Filou".

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you and to convince you then of our service and food quality at the "Filou".

Kind Regards,
Petra Emmel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

46 reviews from our community

Visitor rating
    18
    14
    9
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Folsom, California
Level Contributor
97 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Perfectly Cooked Steak”
5 of 5 stars Reviewed August 28, 2012

Service was superb, food the best I had in Basel. Steak was cooked perfectly, starters extremely tasty and the orange juice squeezed there and then. The waitress, although had limited English was excellent and asked if we had 'all our wishes' which was very sweet. Highly recommended

Visited August 2012
Helpful?
Thank BlueWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEmmel, Manager at Restaurant Filou, responded to this review, August 30, 2012
Dear Guest

Our chef has read your comments with great pleasure and we are all delighted that you have enjoyed our restaurant "Filou".

Thank you for taking the time to write a review on TripAdvisor. We hope to you see again!

Kindest Regards from Basel
Petra Emmel & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Restaurant Filou also viewed

Basel, Canton of Basel
 
Canton of Basel, Switzerland
Basel, Canton of Basel
 

Been to Restaurant Filou? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing