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“Just what we were looking for.” 5 of 5 bubbles
Review of Garden House B&B

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Garden House B&B
Ranked #84 of 144 Perugia B&B and Inns
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Just what we were looking for.”
5 of 5 bubbles Reviewed September 19, 2012

Not very easy to find (as almost everything in Italy) but the place is really worth the time you might spend looking for it. We followed the advice of some reviewers here and spent three fantastic days with Gianna, who was really gentle and helpful.
The place is charming and very comfortable. I (we) highly recommend it, and hope we will have the chance to repeat our experience soon in Perugia.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Cristina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

Gianna was as welcoming, accomodating and helpfull as we could have dreamt. The house in a heaven of peace and elegance in the historical center of Perugia. Beatifull little garden and clean and tasty rooms. Made our stay unforgetable. Highly recommended.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yerevan
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 22, 2012

I enjoyed staying at BB gardenhouseperugia. After my stay i've recommended and I am still advising my other friends to choose it during their stay in Perugia. It is very comfortable not only for short-term journeys, but for long as well. The location is perfect, it is in the very heart of Perugia, though the place is quiet. It is about 5 mins walk to the University and to the main sightseeing places, like Rocca Paulina, Cattedrale, Fontana Magiiore, etc.

  • Stayed June 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Karine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armidale, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 13, 2011

We were lucky to find this place as it is very poorly signposted and we just happened to see the name on the front door/letter boxes. The owner stressed it is not a hotel but a b'n'b which was OK with us. She took only cash, say no more, and charged us Euro50 per night for a double room with bathroom down the hall - however, we were the only ones using the bathroom.
The room was lovely, big, spacious, old furniture and a hand painted Victoriana ceiling. The bathroom was newly refurbished, big double basin and good shower. Lots of left over shampoos which I can't say I find problematic! It's better quality than those horrid hotel brands, and why waste?
Language was a bit of a barrier, but that's part of the fun of travelling. You are just down the street from the main drag of Perugia, it's lovely and quiet as there are restrictions on cars in the old part of town. Breakfast was as described by other reviewers, but we ordered cappuccino with pastry, an adequate and normal Italian breakfast. We could have had a flask of coffee and milk and pastry brought to the room if we had preferred.
After paying much more for a small hotel room in Milano, I think it was good value.

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed November 29, 2009

Garden House does have two good points; good location and quite comfortable beds. We signed up, as two couples, for 5 nights in an apartment with two double bedrooms, kitchen, garden access and (as clearly stated on the website) separate bathrooms.

The lady of the house, who is charm itself, speaks Italian only. This is fine for Italian guests but non-speakers may find as we did that the process of exchanging emails during the booking process is very tedious, as is the language barrier when dealing with
her in person.

The photos on the Garden House website have been carefully staged to give an impression of a gracious, old-fashioned family villa. It is nothing of the sort. The rooms are fusty, musty and very basic, and the property itself is a rabbit-warren of rooms and apartments. Our kitchen was pre 1950s vintage and in bad repair - you wouldn't really contemplate it for cooking, but at least it was the one communal place in the whole apartment. The one and only bathroom was small, barely clean and full of some other person's half-used soap, toiletries and other stuff. The garden looks charming on the website but it is dank and smelt strongly of cat piddle, catfood, unemptied ashtrays and stale wine.

Garden House is noisy, with an amplified telephone ringer going off at all hours and the lady of the house making and taking phone calls on top note! She has no concept of the idea that paying money for accommodation entitles the guest to peace, quiet and privacy; lights that were left on were found to have been turned off in our absence, and the clincher was the occasion when one of the moggies (who have free entry to this property via multiple cat doors) wandered into the bathroom where one of the ladies was having a private moment. A middle-aged pair of female hands appeared around the open door at floor level, extracted the cat and disappeared with it - probably through one of the many mysterious doors in the apartment - to who knows where. Nice experience!

There is more, but I can sum it up by saying that Garden House was probably the worst accommodation we experienced anywhere in Italy during our six weeks there. Don't believe what you see on the website and don't pay the exorbitant asking price (240 Euros/day for two double bedrooms and only one bathroom) for this third-rate property. There would be much better value elsewhere in Perugia.

  • Stayed October 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank StudleyToowoomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland_New Zealand
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed October 17, 2009

My husband and I spent only 1 night at the B&B in September. Although it is 100 mtrs to the main Piazza IV Novembre, we arrived by taxi from the train station as it is too far to walk. Due to the one way street system, this is not a "door to door" journey and cost Euro 15,00. The closest point that the taxi could get to for the B&B was at the bottom of an extremely steep cobbled street and with heavy suitcases (thankfully on wheels) we huffed and puffed dragging our suitcases behind us before reaching the front door to Garden House B&B. Gianna who owns the B&B was very friendly and despite the language barrier she explained about the key system to the outer door from the street entry, and to our room. She mentioned several times that she only took cash. That was no problem but we thought it strange that running a B&B business there is no facility for guests to use a debit or credit card. Our room was clean and tidy, although it had a lot of household furniture also stored in it. The lighting was very poor in the room and it was absolutely impossible to read anything after sunset. The main lounge did indeed have beautiful furnishings but the lights were always turned off and we felt that they were meant to stay off so we found our way around in the dark upon our return from dinner. (The garden has a security light which comes on after dark but it only lasts for about 1 min before going out again so we spent some anxious moments fumbling around with the keys to get into the building - meanwhile back & forth to make the outside light turn on again! ) Our bathroom was down the hall, it's not an en suite. Shampoo and soap were supplied. There was a shower head over the big bath, but with no shower curtain the water tended to splash all over the floor unless you kneeled to wash your hair. I'm 5 ft. 10" and even I found it difficult to climb over the wide shelf to get in and out of the bath. Instead of 2 sets of matching towels as is normal in a B&B or hotel there was a hotch potch of towels unmatched in size, colour and quality - although everything was clean. The garden, although pretty, had no seating for guests so although it would appear a haven of calm away from the busy streets of Perugia it really is a misnomer. A few more major gripes ......we paid 90 Euro for Bed & Breakfast. Gianna explained that breakfast would be taken at Cafe Sandri up in Piazza IV November and gave us each a 'postcard' of the Cafe. On the reverse of each postcard was stamped Euro 1,90. We couldn't believe it when we went for breakfast the following morning as, upon presentation of our postcards and advising the staff we were guests at Garden House B&B, we were told that this entitled us to the smallest and cheapest of a pastry each, plus a tiny cup of coffee. We were basically treated with contempt by the staff and despite sitting at the bar counter at the back of the cafe, the waiter who delivered our coffees put them down at an adjacent table and walked away without even attempting to place them in front of us. So rude ! We were pretty annoyed that the "breakfast" portion of our tarriff was worth a measly Euro 1,90 and was THE worst breakfast we'd had during our entire month of travelling through Italy. The final annoyance, which we found extremely off-putting, was the fact that the complimentary 2 bottles of water that were placed in our room had UNSEALED tops, and on one bottle the top didn't even match the ring on the bottle. This meant that they were obviously filled from a tap, which begs the question, how well cleaned were the bottles before filling! All in all the awful breakfast experience, plus the unhygienic practise of giving guests bottles of water with the seals broken, left us feeling very disappointed with the Garden House B&B.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Kiwi_Classics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed October 17, 2009

This is a cosy B&B tucked away in the back streets of perugia, but super centra. However, the pictures on the website are deceiving - expect 2-star accomodation. The decor is student-like with mismatched old sheets and well worn towels. The bathroom is tiny with scraps of old soap bottles (from previous guests?!?) and could do with a good scrub. Gianna was lovely however we felt slightly unnerved when we left one evening with a couple of lights on in our private kitchen only to find that on our return they had been mysteriously turned off. As per the previous review, do not expect privacy. Similarly, given the 14 degree max temperatures during the day, we asked for the heating to be turned on in the evening, only to be refused. The flat was uncomfortably cold and so unbearable that we either had to be in bed under the blankets or at a local restaurant.
We can only assume the previous reviewers who quoted a 5-star bathroom stayed in a different room. The rooms are spacious as is the kitchen but given the expensive price and reviews we expected a lot more. I wouldn't recommend this unless you stay in the summer, and do not expect to spend much time there.

  • Stayed October 2009, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SStuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden House B&B

Property: Garden House B&B
Address: Via Boncambi 29, 06123, Perugia, Italy
Location: Italy > Umbria > Province of Perugia > Perugia
Hotel Style:
Ranked #84 of 144 B&Bs / Inns in Perugia
Price Range (Based on Average Rates): $
Number of rooms: 3

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