We stayed in a huge and comfortable room for 4. The hotel couldn't be in a better location and has a very historic feel. We sat on our balcony in the morning, overlooking the medieval town, listening to an orchestra performing in a nearby building. An amazing experience! But what was really special about this hotel was the quality of service. The staff were welcoming and spoke excellent English. We arrived very early and the manager suggested that we buy some lunch and eat it on their lovely roof terrace, while she sorted out the room a little earlier than usual for us. The next morning at breakfast my son spilled juice all over the place and the waitress was genuinely good humoured and light hearted. At the end of our stay, I left a small bag in the lobby. When I emailed them at the airport, they responded straight away, found it,and took a lot of time and trouble to organize sending it on. Service like this really deserves 5 stars. We will definitely stay here again.
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- Also Known As:
- Fortuna Hotel Perugia