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All reviewsetruscan ruinsglass bottomqueen motherupgraded to a suitegrand hotelunderground swimmingold townold world charmthe general managerelegant hotelumbrian valleystar hotelbuffet breakfastold styleking bedswimming poolperfect location
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Reviewed November 3, 2012

We spent the night at the Brufani Palace, as it was presented as a 5 star hotel. The location is great; the views to the surrounding hills are beautiful and the staff were for the most part gracious. We had drinks in the bar and Fiorella the bartender was lovely and provide plentiful snacks. The "wellness" area was good, but don't expect a proper gym. There was a stack of hand weights and 3 cardio machines next to the pool. The steam room was the best part of the wellness center. Our room, while the lowest priced the hotel offered, was a disappointment for a 5 star hotel. The room was small and poorly decorated. The bed was rock hard, small, and the pillows lumpy. The hotel seems very dated. I'd look for other accommodations for the money when staying in Perugia.

  • Stayed: November 2012, traveled as a couple
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2  Thank GLJ696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

The hotel is located at the very heart of the old town at the beginning of Corso Pietro Vannucci. This street is the highest point in central Perugia. Everything that leads away from Corso P. Vannucci goes downhill. The hotel is literally as close as you can get to all the major sights in Perugia.
If you arrive by foot you can use the escalators built inside the Paulina fortress that part of the old town is built on top of, using these you'll end up right outside the hotel entrance.
If you arrive by train there's a bus that stops 20 meters from the hotel at Piazza italia.

Upon entering the hotel there are door men to greet you and the service from the staff in general is very friendly. Lobby looks nice and they'll help you with your bags so keep a tip ready.

The hallways on the floors above look rather dated but the rooms are alright, everything is clean and comfortable but in no way are these high end rooms, so don't expect to much, inf fact the classic double rooms are smaller than they advertise on their website. There's a mini bar and in our room a very nice view. This is the strong point of the hotel, being situated at the edge of the old town you can see the lower parts of the city and valley below for miles on end. However you won't see much of the old town from here and the windows are not that big.
The bathroom is clean but slightly dated with a hair dryer and everything else you'd expect from a four or five star hotel, bathrobes etc. Flat screen TV on the smaller side had Italian and German channels.

A few floors below the hotel, built into sealed off parts of the Paulina fortress there's a sauna and a swimming pool, these are very nice and match the brochure picture. It's perfect for a winter time visit since part of the pool is a jacuzzi. We were there for new years eve so obviously the pool area had quite a few people in it, but it wasn't over crowded. The hotel claims that there are Etruscan ruins to be seen under a sheet of glass at the bottom of the pool, that may well be but it is just a few rocks and not clearly visable (If you want to see Etruscan ruins you must visit the Etruscan well at the end of Corso P. Vanucci)

The breakfast was not included and had an average selection presented in a very nice dining hall. If you don't feel like spending close to 40 Euros every morning there are plenty of café options nearby. Eggs, omelets and American coffee were all extra so the bill quickly adds up.

Two things made me very irritated however.
1. The Wi-fi was not free as it is in hotels on most parts of the globe nowadays, instead it was six Euros per hour! In a word, ridiculous.
2. This hotel did not carry the most simple of practical things that might be needed by their guests, for instance: A type of electrical plug converter that is commonly used in Italy to be able to use a laptop or other more energy hungry devices, was no where to be found in the entire hotel. The staff eventually managed to find one, but this was by pure chance and luck.

In closing, for the amount you pay and the way the hotel presents itself online you don't get what you are expecting nor paying for. This is basically a good, slightly dated 4 star hotel, if you book with this in mind you'll have a nice stay.

  • Stayed: January 2012, traveled as a couple
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2  Thank TravelingNormands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

My husband and I are just back from a visit to Perugia for the Eurochocolate Festival. If you are planning to visit the Eurofestival of Chocolate in October of 2013 this is the hotel for you. The hotel is in an excellent location for visiting the festival. The festival is just outside the front door. Brufani Palace Hotel is at the top of the old city. The vistas from the hotel are magnificent. AThe hotel is located near lots of upscale shopping and just steps away from many many quality restaurants and cafes. The Brufani Hotel is 100 % elegant. Their are elegant rugs, art work and furnishings throughout. Our bedroom at the Brufani was spacious and decadent. The linens were exquisite. The bathroom was very generous. There were 2 sinks inset in a gorgeous marble countertop. There were bathrobes. There were wonderful bath products. Early in the evening there was turndown service. The bathroom was refreshened. Bath towels were replaced. A bedtime floomat and slippers were positioned at each side of the bed. WOW!

Just a few tiny problems. The temperature of the room refused to be regulated by the thermostat. It stayed 23 C. This was just a little. It too warm for us. During the first night the power went out twice and the television turned on without our prompting. Our iPads would not charge and the hair dryer would not work. What unusual events. We reported these events to the front desk and we received courteous but disbelieving attention. An electrician was called. The electrician's report was that a broken hair dryer had caused all the trouble. The hair dryer was replaced. The electrical worries were alleviated. The room stayed too hot.

  • Stayed: October 2012, traveled with friends
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1  Thank bett6827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

Our travel agent booked three nights for us at the Brufani Palace in late September. It was a lovely hotel - right in the heart of the old city. Our room was spacious and clean and the views from two balconies were beautiful. Our reservation included a dinner in the hotel restaurant which was outstanding and a very nice breakfast buffet was also included in the price. The staff was very helpful. We enjoyed being able to walk to many restaurants, shops and best of all, the Piazza IV Novembre and the underground city, which was right across the street from the hotel. The hotel is located at the top of the city and was very challenging to find - but we agreed it was worth it to stay in such a gracious old hotel.

  • Stayed: September 2012, traveled as a couple
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1  Thank designer72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

The hotel is perfectly located in the heart of town center of Perugia. Our rooms was very pretty (Italian old style decorations which i love), sizeable with a very comfortable and huge bed. We had a beautiful view over the hills of Umbia, it was perfect. If there is one thing to complain about, then the fact that when we booked the room we also booked parking (in their garage). They advised us that upon arrival we should inform them about the time that we will need the car for departure so that they can arrange everything. When we arrived we did so and the lady confirmed that it was not a problem to pick up the car the next day at 5pm. When we checked out, we reminded them of the time for the car and suddenly a gentleman said that this was not possible, the car needs to be out of the garage the time we check out i.e. the latest at 12. Because the chocolate festival was on they dont have space to keep our car in their garage, and as a pure exception he can offer us to keep the car until 3pm. The lady at the reception on the other hand confirmed to us that it was normal practise that they keep the cars until their guests actually depart from Perugia and she was very apologectic about the situation. This is not exactly what I would consider 5 star service.

  • Stayed: October 2012, traveled as a couple
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Thank hase1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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