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“Happy Birthday Susan !” 5 of 5 bubbles
Review of Relais Ducale Hotel

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Relais Ducale Hotel
Ranked #4 of 23 Hotels in Gubbio
Certificate of Excellence
Cantiano, Italy
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Happy Birthday Susan !”
5 of 5 bubbles Reviewed June 30, 2013

We have stayed at The Relais many times, for the Festa di Ceri ( May 15 ), our anniversary, and just for fun on the spur of the moment. But our really special occasion is for my wife's birthday. The Proprietor, Daniela Mencarelli ( the Mencarelli Group), always goes out of her way to make certain that this is a really special day and evening for my wife and I. Her husband , Sean, and American from Pennsylvania, works very hard to make certain that there is nothing left undone anywhere in the hotel. And the STAFF ! ! Thank you Luana for all your kindness. If you haven't stayed here, it is an absolute must. While Gubbio is a really great Medieval city, The Relais makes Gubbio a special city.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Humble, Texas
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 27, 2013

The service was wonderful and warm. Daniela and Sean, the owners, could not be any more welcoming and that is reflected by their staff. We asked for and stayed in Room 402 the Federico Montefalco suite which consists of a large bedroom, a dressing room and a bathroom and the only balcony in the hotel. The location is the best in Gubbio, directly across the street from the Palazzo del Consoli and its grand piazza. The views from the hotel are stunning. The building is historic and is complete with a former escape passage for the Duke of Montefalco. The hotel actually consists of three buildings which are connected inside by many steps. There are two main entrances to the hotel but the one that most people use is the one across from the Palazzo del Consoli and leads you into their bar. It is open until 11 PM and what we liked was that we were able to order either a light lunch or a light evening meal. They offer room service but we liked mingling with others in the bar area or outside under umbrellas on the Piazza itself. In addition to liking the friendliness and helpfulness of the hotel owners and staff, we enjoyed the historic aspect of the hotel and its many indoor and outdoor sitting areas. What we liked the least was the spotty wi-fi service in our room but I suspect it was because we were on the highest level of their hotel. I think it is important to keep in mind that this is a unique property with charm and it has its share of eccentricities and the best thing one can do is to appreciate them.

Room Tip: Before you book, ask the hotel to give you information about some of the most requested rooms becaus...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ToriBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

The hotel is located in the heart of Gubbio in the Piazza Grande....terrific views and central for day trips in Umbria. The hotel is run by a lovely couple and the entire staff is very helpful. Our room had a marvelous rooftop view of Gubbio and the surrounding countryside. Warning: there are lots of steps.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hucklberry177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, UK
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 22, 2013

The hotel is located in the very heart of the historic centre of Gubbio, and its cafe/bar faces the Piazza Grande and impressive Palazzo dei Consoli. You enter through the cafe to find the building rambles sideways and upwards across several levels: reception is up two flights of stairs, then a couple of steps lead you up to a spacious terrace with tables. Across the terrace, a lift takes you up to more rooms, the top ones 50ft or so above, with their own smaller terrace. Our room was up here, and had fantastic uninterrupted views of Gubbio and the surrounding countryside. The rooms are quite large, with good sized bathrooms, period furniture and satellite TV. The breakfast buffet is ample, with unlimited choices from croissants, cake, fruit, cheese, yogurt etc. The staff were without exception friendly, helpful and knowledgeable, and gave us excellent recommendations for trips, restaurants and shops. Vehicle access (from Piazza Quaranta Martiri) to the historic centre is restricted: my advice would be to follow the one way system to Piazza Grande, where the hotel staff will help and advise. Parking close to the hotel is tricky, but there is ample free parking a 5 -10 min. walk away. We had a great stay and would return happily.

Room Tip: Ask for a room with a view.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puglia, Italy
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

Hotel position is terrific, very close to the famous Palazzo dei Consoli. In the morning you can have breakfast right in front of it.
The hotel is really nice, as you can see in their website pictures.
We booked two classic rooms, one double and one single, paying an excellent price. Rooms are very spacious and confortable, such as the bathrooms.
Courtyard is stunning, among the ancient buildings of Gubbio, and there is a superb terrace that faces directly the Palazzo dei Consoli, where you can relax admiring the astonishing view.
Staff is very professional and friendly, one of the best I've ever met.
Buffet Breakast is very rich and delicious.
Excellent value for price.
We are looking forward to coming back as soon as possile!!!

Room Tip: We stayd in double room 212, with a great view of the courtyard, it was really confortable and quiet...
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  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eternoviaggiatore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ragnettina, Direttore at Relais Ducale Hotel, responded to this review, March 7, 2013
Dear Sir,
thank you very much for your message,
We hope to see you again

Have a wonderful day

Daniela Mencarelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
Level Contributor
97 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed January 23, 2013 via mobile

Relais. ducale is a beautiful old building tucked away in the historical centre. You access it at night through steep steps and equally steep hill and the entrance from.Piazza Grande is difficult to see. I believe there is easier access in the daytime through the café in the left. Rooms are spacious and very clean, breakfast was very good too. Staff is very helpful:a very nice lady ay reception took me to the public car park and walked back with me to the hotel at the end of her shift.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank brightsouthernstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ragnettina, Direttore at Relais Ducale Hotel, responded to this review, March 7, 2013
Dear Client,
simply thanks

Daniela Mencarelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kristiansand, Norway
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 1, 2013

I visited this hotel as part of a cycling trip. It was very helpfull that I had a bicycle as it can be hard to reach by car. The rooms were nice and clean. The staff (Paolo) was very helpfull and gave me some cycling tips of the area. The garden is beautiful and a very peaucefull place in the middle of the city. Would stay here again for sure.

  • Stayed July 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobertvanB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relais Ducale Hotel

Property: Relais Ducale Hotel
Address: Piazza Grande , 5 | Via Galeotti 19, 06024, Gubbio, Italy
Location: Italy > Umbria > Province of Perugia > Gubbio
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#3 Luxury Hotel in Gubbio
#4 Romantic Hotel in Gubbio
#5 Family Hotel in Gubbio
Price Range (Based on Average Rates): $
Hotel Class:4 star — Relais Ducale Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
In the heart of this well preserved medieval town of Gubbio, you find an exclusive four-star hotel, the Relais Ducale, part of the Duke of Montefeltro's former palace. We have no words to describe the beauty of this property and the kindness of the people that will look after our precious guests. The style of the hotel, characterized by unique vintage furniture and precious old paintings, romantic gardens, the warm and welcoming atmosphere transmits a "home away from home" feeling. ... more   less 
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Also Known As:
Relais Ducale Gubbio
Hotel Relais Ducale

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