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“Excellent Service a Wonderful Stay”
Review of Grand Hotel Assisi

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Grand Hotel Assisi
Ranked #14 of 70 Hotels in Assisi
Reviewed June 19, 2014

I found the staff of this Hotel excellent. They were helpful and nothing was to much trouble The Courtesy bus was brilliant as we did not have to drive into Assisi, we were taken down to the city and phoned for a pickup, what a great service. We enjoyed this Hotel so much that we returned at the end of our Holiday to stay another few nights. I have a gluten free diet and the restaurant staff were so helpful. The whole staff were excellent, always wearing a smile and so helpful.
A special mention to Lucas who was very friendly and helpful Thank you, and a big Thank you to the Head waiter he was fun to be with and made our eating experience one to remember.
I am so looking forward to returning to this Hotel

Room Tip: The rooms we stayed in were clean and comfortable we were not in them that long as busy seeing the s...
  • Stayed: May 2014, traveled with friends
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Thank Maggie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 - 109 of 689 reviews

Reviewed June 9, 2014

Stayed for only one night, but was a pleasant experience. Room was smallish, but comfortable. Shower was fine if a little weird in that it was impossible to stop water draining onto the bathroom floor. Internet was virtually non existent at busy times, but okay early in the morning. Breakfast was very good, but the dinner the night before was, at best, ordinary. Location means you need own transport. Room had opening doors to a small courtyard.

Stayed: June 2014, traveled as a couple
Thank AWBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014

We were on a pilgrimage tour of Italy and stayed here on 4/23-4/24/2014. This was a very picturesque area of Assisi. Rooms were nice. Due to the time of year, air conditioning was not available and we slept with a window open. Breakfast and dinner were buffet style and offered a good variety of choices. Some trays of food came to the warming station and were cold. I think they relied on the warmers too much. Internet Wi-Fi was free and greatly appreciated. We used the pool area one night and it was clean and relaxing. Overall a good stay for two days in Assisi.

  • Stayed: April 2014, traveled with friends
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1  Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roseoassisi, Responsabile relazioni con la clientela at Grand Hotel Assisi, responded to this reviewResponded August 29, 2014

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

There are good points. Lovely lobby and bar area and it has a pool.

Bad points. When you are on a high priced Globus tour, you do expect a hotel in the walls of Assisi or at the very least close enough to get to. It is a ten minute drive from Assisi old town, it has towels that are akin to tea towels and do not dry you, paper thin walls and ceilings to your neighbours and the dining room a floor above you, old TV not flat screen, smoking smell coming in the Non smoking rooms.

All up, a good 3.5 star but no more. Globus are not their cheaper other company, Cosmos and should not use this hotel.

Stayed: April 2014, traveled as a couple
3  Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roseoassisi, Responsabile relazioni con la clientela at Grand Hotel Assisi, responded to this reviewResponded May 1, 2014

Dear Guest,
we are pleased that you enjoyed our lobby and Lounge Bar areas as well as our indoor heated swimming pool. All guests are very important to us and so are their suggestions. Our hotel is only 900 meters far from (or better, close to) Assisi town center, about 10-15 minutes walk, in a very quiet and green area among Mount Subasio and the Umbrian Valley, ideal location for who comes from a tiring day trip like Globus guests do. We are sorry that you have found room facilities not at expected standards, that motivates us to keep on monitoring and improving the quality of our services. Thank you for your time and consideration.

Report response as inappropriate
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Reviewed January 1, 2014

While on a group tour in Italy, our hotel reservation was messed up and so we ended up at Roseo Hotel. It was a wonderful hotel, modern, spacious and very clean. The view from our room was beautiful over looking the valley below Assisi. The buffet restaurant was very good with a lot of variety / choice of food at both breakfast and dinner.

Great place to stay.

Room Tip: Ask for view of the valley.
  • Stayed: October 2013, traveled with friends
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1  Thank cfitzsim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013

Almost twilight room lighting was a major drawback of this room. Luggage facilities were overlooked also. One only spare pillow, no room compendium, bath towels the thin tea towel type with almost no drying capacity. Satchel shampoos which we hate and very poor bathroom design. No mini bar and a "warm" refrigerator. All this with extra thin walls! On the plus side there was a great heated, indoor swimming pool facility with garden.

Room Tip: Maybe ask for a quiet room, ours picked up a lot of noise from the neighbours and the hallway.
  • Stayed: July 2013, traveled as a couple
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3  Thank flapgum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013

Some friends and I stayed here on a Sacred Pilgrimage. We were in a massive 90 person group and the staff in the dining hall could not have been nicer!

The reception area is STUNNING! A must see!

The rooms were lovely. Comfy beds. Interesting towels! But then as Assisi is ALL about St Francis, it's understandable!

Stunning conference rooms that we were in twice.

Amazing location! Not sure how far from the Centre of Assisi, as we got lost walking back!

I would DEFINITELY go back here!

  • Stayed: October 2013, traveled with friends
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Thank LucindaRandolph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Assisi

Address: Via G. Renzi, 2, 06081, Assisi, Italy (Formerly Grand Hotel dei Congressi Assisi)
Phone Number:
Location: Italy > Umbria > Province of Perugia > Assisi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 70 Hotels in Assisi
Price Range: $100 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Assisi 4*
Number of rooms: 155
Official Description (provided by the hotel):
Strategically located in the heart of Umbria, Grand Hotel Assisi welcomes you in one of the most fascinating cities of Italy, a symbol of history, art and religion for the whole world. Easily accessible, Grand Hotel Assisi dominates from Mount Subasio all the beautiful Umbrian valley, with a single glance that ranges from Assisi to Perugia and Foligno. ... more   less 
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