I have never left a negative review and upon arrival at the bed and breakfast never dreamed I would be now. First impressions were great!! Beautiful place. That evening which was quite cold there was no heat. The heater was broken and we had been assured it would be fixed by the evening. It wasn't and the water in the bathroom was not warm enough so we had to boil a tea kettle to add warmth. Not so bad. Place was still beautiful.
Next night heat was now on water still lukewarm. More boiling. Samantha had stated if we needed breakfast prior to 830 we should tell her and she would prepare. The next morning we had to leave by 7 for a reservation at the Ufuzzi gallery. We went to the breakfast room nothing had been prepared. Again not that bad. The place was beautiful.
After a long day in Florence we arrived back at our room. We walked in and heard a buzzing noise. There were thousands of flies on the window on the ceiling. I have never seen anything like it. We asked if we could see the other rooms as we were the only people staying there. Samantha kept telling us they all had the file infestation. No warning to us before we walked in the room but they had knowledge of this.
They offered us to go to a business hotel in Vinci for the night. We would still pay but wouldn't have to pay for our room with a thousand flies. Wow. Not great customer service. On the way out the door the owner did not even apologize to me.
Further the village it is near is very industrial and not appealing.
- Official Description (provided by the hotel):
- Villa Dianella Fucini is a beautiful Medicean Villa of the XVI century plunged in the relaxing and regenerating landscape of the sweet rolling Tuscan hills just a few kilometers away from Florence and Pisa.Its position in the center of the Tuscan region makes it the ideal accommodation for people willing to discover the natural and artistic beauties of the surroundings and to visit Florence, Lucca, Pisa and Siena. The Villa is surrounded by the vineyards and the olive-trees of the Fattoria di Dianella, that produces wine and olive oil, and by the borgo di Dianella that has several halls for exhibitions, meetings and exclusive happenings.There are 2 double rooms and 2 suites decorated in romantic pale colours and provided with all facilities. ... more less
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