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“Not terrible but needs work”
Review of Casa Laura

Casa Laura
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Casa Laura
Ranked #67 of 120 Siena B&B and Inns
Portugal
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not terrible but needs work”
Reviewed July 4, 2009

We were gently received by the owner's mother in this "Miniresidence" that consists of a very centrally located historical building which is shared between the hotel and family apartments.

Unfortunately everything is a bit too informal, the cleaning only focused on making the beds, the bathrroms was never clean before or during our stay and reservations were merely verbal. On the other hands rooms were cheap and spacious which probably makes the "Laura" a good choice maybe just for groups on a budget. They however showed us a small apartment with kitchen that looked better that cost only a little bit more than the double rooms which I thought would be nice for a family or small group.

This eventually be a good place to stay but it first needs some serious, extensive changes.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NunoOliveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    28
    10
    6
    2
    2
See reviews for
7
27
Solo
0
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
portugal
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 4, 2009

Casa Laura is a residence located at the Bencini family building, in the centre of Siena.

In this house, you'll find different rooms, with different conditions and prices. That means that this is one of those places where you don't know what kind of room you'll be getting, until you see it.

Our room was big, but it smelled like it hadn't been cleaned for a long time.
The bathroom had not been cleaned prior to our arrival and was not cleaned during our stay (2 nights), everything was just too dirty.
Our beds were made, but we can't understand why the bathroom wasn't cleaned and the towels changed.

You need to understand that this place is runned by the family, and is too informal in the way they treat their customers.
When we arrived we had to call someone to show us our room, because there was nobody there, and throughout our stay, we never encountered anybody from the management, which made it very difficult to ask for things like fresh towels and a clean bathroom.
Also, I think that the price is a bit high, considering the conditions and the fact that they don't serve breakfast (we knew about this before booking it).

The building is very well located, but I would find another place to better enjoy Siena.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chaverde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wicklow
Level 4 Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 3, 2008

This was our 4th time to stay in Laura's mini residence in Siena. As always, it is a great place in which to stay. It is so central for exploring beautiful Siena. Laura is such a lovely person, as is her Mother, Sgr Valentini. Even though our Italian is very poor, we had a great laugh with her trying to understand what she was saying. She is very entertaining and would cheer you up no end! The rooms are very spacious and spotlessly clean. The only disadavantage is, if you are a light sleeper, the rooms at the front of the house can be quite noisy with traffic. Ask for a room at the back of the house if you prefer a quieter night's sleep. The rooms at the back of the house don't have any view but my advice is: have a few glasses of vino rosso and you'll sleep no problem at the front of the house! After staying with Laura in Siena, we then moved out to her country residence: IL Canto del Sole. It is a fantastic place. See separate review!

  • Liked — Everything!
  • Disliked — Front bedrooms can be noisy if you are a light sleeper
  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CiaoWicklow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta
Level 6 Contributor
133 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed October 7, 2006

Ths is a 500 or year old buidling that has been in this family for 150 years. The entrance was very intimidating as it was dark and damp with one dull bulb lit. The rail going upstairs was held together with packing tape....but that was the worst of it and the room was pristine. The one t hing that really threw me was the toilet, bidet and shower were in the ....shower. I know it sounds weird but I guess with this old building this is what they had to do. As we were staying only one night it didn't prove to be a problem, but it is something I think you need to be aware of.

  • Liked — location
  • Disliked — bathing facility
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lambs1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Laura

Property: Casa Laura
Address: Via Roma 3, 53100, Siena, Italy
Location: Italy > Tuscany > Province of Siena > Siena
Hotel Style:
Ranked #67 of 120 B&Bs / Inns in Siena
Price Range (Based on Average Rates): $
Number of rooms: 4
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