My husband and I have stayed in Palazzo di Valli for 4 nights beginning of November. It is an ancient villa outside of the walls of Siena, less than 10 minutes walk to Porta Romana entrance of the old town (it takes another 10 minutes walk to get to the central Piazza). It was a very authentic Tuscan experience for us, especially because it feels like you are in the countryside due to the hotel being located off the main road and having stunning views over Chianti and Valdorcia.
The hotel is a 3 star B&B. Our room (no 27) was very decent, spacious, charming and clean and had wonderful views of the countryside. A little issue we had in our bathroom upon arrival has been fixed right away next morning after we mentioned it to the reception. I liked that this place didn’t try pretending to be more than it is - they stand up to their level and offer good value for money. Since it was quite cool in November we couldn’t take advantage of the beautiful garden and breakfast outdoors, but I can imagine this being a highlight during warm season.
I really have to point out that the biggest asset this hotel has is the client service. Lorenzo and Giacomo, 2 gentlemen at the reception did pretty much everything to keep us happy. They are both true connoisseurs of the area and answered all questions we had as to things to see and visit, recommended itineraries and restaurants and even gave us some history background. It is thus important that you go and talk to them. Although the hotel doesn’t have a bar or official room service, one evening when we got back after a long day out and asked for a tea, we got it right away. What we appreciated most is Giacomo helping us out with an issue we had with our car an hour AFTER we checked out on departure day (we actually came back to the hotel and asked him for help) – he spent a whole hour sorting out our problem, making phonecalls, etc. Bottom line is that this is by far the best customer service I have ever received in Italy.
If I had to find anything I would say could be improved? I think I would choose fresh squeezed orange juice to be added at breakfast.. somehow, when you are surrounded by nature you have craving for natural things :). Btw, do not miss out on the delicious fresh made croissants they serve every morning!
Thank you Giacomo and Lorenzo, we had a great time in Siena and surroundings!
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Hotels.com, Agoda, Priceline, Hotwire, Cheap Tickets and TripOnline SA so you can book your Palazzo di Valli reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Palazzo Di Valli Siena
- Palazzo Di Valli Hotel Siena