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“A pleasure to stay here.”
Review of Hotel Italia

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Hotel Italia
Ranked #8 of 40 Hotels in Siena
Certificate of Excellence
Little River, South Carolina
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A pleasure to stay here.”
Reviewed October 18, 2013

The hotel was a typical comfortable European hotel- but with a nicer staff and ultra clean rooms and facilities. The staff could not have been more helpful setting up activities and helping us with whatever we needed. The breakfast was advertised as a cold buffet, but actually included bacon and eggs as well as wonderful pastries, yogurt and fruit. I would stay in this hotel again anytime

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathiej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this review, October 19, 2013
Dear Kathiej,
It’s a pleasure to us making your stay as better as we can! That’s what we want to do…what we want to give you…the best stay possible!
Very nice from you reporting that…GRAZIE!
Let’s come back and visit us soon!
Kindest regards,

Federica Fiochi and the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Falmouth, Massachusetts
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 16, 2013

We stayed at the Hotel Italia for 3 nights in September 2013. Our room was in a side small building which worked out quite well. It had a brick vaulted ceiling, beautiful bedspread and curtains, tiled bath with tub, very quiet location. breakfast next door was in bright, sunny room with good choices of cereals, breads, fruit, meats, cheese, etc. The staff was very pleasant and helpful. There is a 15 minute walk to the Campo with shops and restaurants along the way. Good Choice .

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Proprietario at Hotel Italia, responded to this review, October 19, 2013
Linda many thanks for choosing Hotel Italia for your stay in Siena and for posting this amazing opinion.
Me and the staff we are all very happy your stay was good and you enjoyed our services.
We look forward to your next visit open arms!
Sincere regards,

Federica Fiochi and the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adel, Iowa
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 15, 2013

We stayed here 3 nights in June 2013. The hotel itself is very nice and modern. I thought the room was large by European standards and loved the clean white duvet, flat screen tv and beautiful bathroom with a great shower (no bath tub). Hotel staff was very helpful when asked to assist with planning a day trip to San Gimingnao. Note, the bus to San G was just a block or so away from the hotel which was very convenient. It was also within walking distance from the train station, which we used for our return trip to Florence.

I thought the breakfast was just average, nothing special about it.

Location wise, this hotel sits a few blocks outside of the wall of the old town. It's a good 10-15 minute trek to the main sites, definitely within walking distance but it can seem a bit far on the return hike after a day of sightseeing.

You should be sure to try the gelato stand just up the street from the hotel.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fergsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this review, October 19, 2013
Dear Guest thanks for sharing your opinion.
I’m glad you’re that satisfied with your stay and I’ll do my best to improve further our services to make your next stay more plesant.
Location is very convenient. Guests must choose according to their needs.
Coming by train or car…no other hotel has better location than us. 50 meters far from the escalator to the railway station and accessible by car, outside the ZTL area but just 300 meters far from it.
So, depending on your mean of transport let’s make your choice!
Suggestion…it’s also possible to take the bus if you’re tired when coming back after sightseeing. Bus stop at just 20 meters.
Hotel Staff want to thank you for the nice words you spent for them…GRAZIE!
Looking forward to your next visit, we wish you a wonderful weekend.

Federica Fiochi and the Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
1 review
Reviewed October 14, 2013

We stayed here for 2 nights the end of September and it was delightful. The front desk staff spoke perfect English and were extremely helpful. We stayed in several different locations on our trip, and the breakfast at this hotel was the best! Plenty of options and good quality. We stayed in the Annex and it was nice and quiet and the room/bathroom were good size. My husband left his shirts in the room, and they promptly mailed them to us in the US. Very happy with this choice!

Stayed September 2013, traveled as a couple
Helpful?
Thank michele n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this review, October 19, 2013
Michele…THANKS!!! It’s so rewarding reading a comment like yours.
Me and all the Staff we are very glad you appreciated our services and your stay was that good.
Many many thanks for posting your opinion here on Trip Advisor and waiaitng to welcome you soon again, please accept our warmest regards.

Federica Fiochi and the Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed October 14, 2013

Overall, we thoroughly enjoyed our stay at Hotel Italia in early October. The staff were very helpful and friendly from the moment we entered the lobby. Our room was well appointed and the balcony was gigantic! Even in a huge rain storm, we were able to go outside and enjoy the view. Breakfast was quite satisfactory and was constantly replenished during the busy morning crowds. The 10 minute walk into town was lovely and we enjoyed taking in all the sights along the way.

We only had 2 minor issues. The first issue was lack of parking. We hadn't realized that you needed to phone the hotel in advance to inform them of our need for parking. Since we didn't phone in advance, there was zero parking available so we had to park on the busy street behind the hotel. Parking is free on this street, but it is VERY busy and we had to circle it over and over to find a spot. Once we did find a spot, it was about a 10 minute walk back to the hotel! The other minor issue was that since we didn't book our reservation directly through the hotel, free wifi was NOT included. There's a big sign on the front desk that says only guests who booked directly through the hotel will receive free wifi. It is true that paying for it was inexpensive, but there's nothing quite like feeling like second class citizens from booking through a third party travel agency.

Still, we had a lovely stay and enjoyed Siena immensely!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelforfun2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this review, October 19, 2013
Many thanks for spending your time in posting a comment about us. Your opinions are very important to us and we read them always very carefully.

Giving FREE WIFI to whom reserve directly with us is the only way we have to push guests to choose our booking online option…always the most convenient. We didn’t want at all you feeling like a second class guest. WE DON’T HAVE SECOND CLASS GUESTS. We all work hard and with passion just to give all our clients the best, from our hearts. We apology if you felt like that…was not our intention at all.

Parking can be reserved in advance but in case it’s fully booked we can also grant free parking at our 4 star Hotel, Garden, 600 mt far from us, if also the free spots on the street are not available. It generally depends on the day of the week you’ll check in. Very easy to get free street parking from Friday evening to Sunday evening. Harder during working days.

I’m happy you enjoyed our service anyway and if you’ll come back let me know personally, I’ll be pleased to make your stay the best possible!!!

Best regards,

Federica Fiochi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 12, 2013

My wife and i were here in Oct 2013. We are travelling Italy for 2 weeks and this was definitely a highlight of the trip. Most importantly the front desk staff are a treasure of help. We had problems with booking at our next hotel and they (took a day to sort out so several staff morning and night) read emails and make a call to Monterosso (no charge) to help since we dont speak excellent Italian. Breakfasts are full including eggs, all you can drink coffee in all the varieties, fruit, yogurt, pastry, etc. It is 2 min from beginning of central city and about 10-15min from Duomo. Rooms were large, clean. Internet OK. Parking is NOT. Despite trying to keep track of street cleaning got a ticket anyway. They did not have any parking available for us. Only negative. We would stay here again in a heartbeat but you need to address parking ahead of time (tickets are 41 Euro!).

Room Tip: Ask for a room off the main street. It is a busy, noisy thoroughfare but the other rooms are quiet.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this review, October 19, 2013
What a great review!!! Many thanks from me and the Staff! We all want to thank you for posting this incredible comment about us! GRAZIE!
I’m sorry about parking. In case it’is full there’s also the Hotel Garden option. 600 meters from us, free parking for all our guests.
I really hope to welcome you soon again and in the meantime please accept our warmest regards,

Federica Fiochi and the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Georgia
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 10, 2013

We stayed here for 3 nights in Sept. The hotel is a bit of a walk from the town centre but was a pleasant walk. The reception staff was unbelievably helpful prior to our stay with giving us information by e-mail and also during our stay. Breakfast was excellent, the rooms were clean and comfortable and the bathroom was a nice update room and a good size. Would stay here again .

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MisplacedCityGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this review, October 19, 2013
GRAZIE!!! What a great review!
It’s very nice reading you enjoyed that much our services and above all our Staff…many thanks for pointing that out, I really appreciate.
A sunny ciao from Siena awaiting to welcome you again!

Federica Fiochi and the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Italia

Property: Hotel Italia
Address: Viale Camillo Benso Conte di Cavour, 67, 53100, Siena, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#3 Business Hotel in Siena
#7 Family Hotel in Siena
#7 Romantic Hotel in Siena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Italia 3*
Number of rooms: 66
Official Description (provided by the hotel):
Friendly 3 star Hotel close to the Siena City Centre,completely refreshed, easy access from the train station by the escalator, parking (to be reserved). All comforts: Air Conditioned, Tv Lcd Sat with free Sky Channels, WiFi (free for reservation on our web site),Great Buffet Breakfast with cold and hot delicacies, dainties for the sweet tooth guests, gluten free and vegan food.From May to September enjoy for free Garden Hotel’s swimming pool. ... more   less 
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Also Known As:
Italia Hotel Siena

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