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“Location, Friendly, Helpful, Clean”
Review of Hotel Italia

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Hotel Italia
Ranked #8 of 40 Hotels in Siena
Certificate of Excellence
Reviewed October 22, 2012

Chose this hotel due to location near train station. (Bus station is adjacent to train station. If one has time take advantage of cheap regional bus trips to see beautiful Tuscany landscapes without taking tours or renting a car.) Surprised that it is also near center of old city. Staff recommended a great restaurant. We were unable to extend our stay in the least expesive room but the staff worked with us to stay in expensive room one night and middle priced room a second additional night. When we returned from a busy day it was an on going joke as to what room we had that night! Breakfast room was bright and food fresh.

Room Tip: Reserve early to get least expensive room.
  • Stayed: October 2012, traveled as a couple
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Thank SLM616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded October 29, 2012

Oh what a nice review!
Many many thanks.

And what a nice suggestion about regional bus trips. You’re right it’s very convenient but you need to take your time…they don’t run :-)….

Your review sounds really friendly and make me understand you enjoyed indeed staying with us.
Looking forward to welcoming you again, please accept our kindest regards.

Federica Fiochi and the Staff

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Reviewed October 18, 2012 via mobile

This hotel is quite close to the escalator that brings you up from the station, but is outside the old city walls, so it's probably a 10-15 minute walk into the old city.

The rooms are attractively decorated and the bathroom is the biggest and nicest I've seen in Italy. The airconditioning worked well. Breakfast had a fair bit of variety, and there was a lot of signage indicating which were the vegan options if you're into that kind of thing.

The staff at the desk were helpful and friendly.

Unfortunately, while there is wifi, the cost is not included. They use a wifi company that has spots elsewhere in the city where you can use your login, apparently. It's €1 per hour, or three hours for €2. This, and the distance from the old city (which isn't really that bad) are the only downsides to this hotel.

  • Stayed: October 2012
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Thank Blahoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded October 27, 2012

Dear Beanoz,

Many thanks for living a review about Hotel Italia Siena.
I can’t move the hotel but what I can do is to inform you that WiFi is included for direct reservation with us…for your next time!
I’m very pleased your stay was pleasant and I really hope to welcome you again.
A sincere regard from me and my staff,

Federica Fiochi

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Reviewed October 16, 2012

If you are staying in Sienna this is a fantastic Hotel to stay, about 1 mile walk to the main Square, the ladies on reception are great, clean rooms, street parking, don,t bother to look else where, and a great breakfast...........

  • Stayed: October 2012, traveled on business
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Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded October 17, 2012

Brian…. What a SUPER REVIEW….!!! Wow!!!
What can I say? :-) :-) :-)….GRAZIE!!! Nothing more…
A big ciao from all of us.

Federica Fiochi and the Staff

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Reviewed October 15, 2012

We had a triple room in the annex, off the street, and fairly quiet. Room was good size for 3, and the extra bed was ample for one adult. Staff was extremely helpful with suggestions for dining and where to find a laundromat. Both restaurants we ate at were excellent. We found free street parking about two blocks away, even with street sweeping on the opposite side. Breakfast and coffee were very good. Even though outside the city center, it was easy to walk everywhere.

  • Stayed: September 2012, traveled with family
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Thank 751Susan751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded October 17, 2012

Susan,

what a nice review! Many many thanks.
I’m glad you enjoyed your stay with us and you appreciated our suggestions about dinner.
Let’s come and visit us again soon :-).
Kind regards,

Federica Fiochi

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Reviewed October 15, 2012

Good hotel, close to the historic center, but not inside it. There is a public stairwell few steps way that connects the hotel street with the train station (very good to avoid tanking cabs).
The breakfast is good. The room is comfortable and true to pictures, the bathroom is really good, especially for European standards.

  • Stayed: September 2012, traveled as a couple
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Thank roberta_romiti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded October 17, 2012

Dear Roberta,

today I’m really proud… We received 4 new reviews … all very good :-)!
The reason I’m so glad is your satisfaction.
There is nothing more frustrating than a concerned guest. Our first goal is to give you an outstanding service and a genuine welcome and these days’ comments are rewarding us.
Many thanks!
Kind regards from me and the Staff,

Federica Fiochi

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Reviewed October 15, 2012

Just outside old city, clean and bright rooms. Excellent breakfast buffet. Staff are extremely helpful. Warm, friendly atmosphere. Genuinely seemed interested in helping their guests.Had left personal items and they mailed items to us. At no charge, room was upgraded

  • Stayed: September 2012, traveled as a couple
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Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded October 17, 2012

Dear Charles B,

Your caught perfectly our spirit… it just doesn’t seem…we are really interested in helping our guests and in giving them an excellent service.
Many thanks for pointing this out!
Awaiting to welcome you soon please accept our sincere regards from Siena.

Federica Fiochi and the Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

We stayed at this hotel for 2 nights in September. We found the hotel staff spoke english and were very accomodating with directions for driving, dinner, etc.

We stayed in a small annex off the back parking lot, but it was very quiet. The room was small but very clean.

The breakfast was very good with many choices and the room was busy but they kept cleaning tables quickly as the people left.

The parking was a nightmare and we didn't have a reservation for the first night so we did manage to find something on the street. The next night we had a reservation but it was such a tiny parking lot some people needed guiding into it and still couldn't park properly. Thank heaven my husband can park anything!!

  • Stayed: September 2012, traveled as a couple
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Thank Sue Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-italia-siena, Direttore at Hotel Italia, responded to this reviewResponded October 15, 2012

Kelowna,

thanks for your review.
Let’s start with the parking… YOU’RE RIGHT! We tried the impossible to buy spaces from the Town Hall but nothing :-). Depending on the day it’s also possible to park easily in the street behind us, but not on Wednesday and Thursday night…if your first night was on one of these 2 days I really believe it was nightmare, I’m so sorry.
Fortunately we can offer as last chance also the free parking of our sister Hotel, 600 mt faraway always available.
Good thing that from the title I understand you enjoyed staying with us and our services very much…despite the parking matter.
Looking forward to welcoming you again, me and the Staff say “ciao” from a rainy Siena.
Best regards.

Federica Fiochi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Italia

Address: Viale Camillo Benso Conte di Cavour, 67, 53100, Siena, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#3 Business Hotel in Siena
#7 Family Hotel in Siena
#7 Romantic Hotel in Siena
Price Range: $75 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Italia 3*
Number of rooms: 66
Official Description (provided by the hotel):
Friendly 3 star Hotel close to the Siena City Centre,completely refreshed, easy access from the train station by the escalator, parking (to be reserved). All comforts: Air Conditioned, Tv Lcd Sat with free Sky Channels, WiFi (free for reservation on our web site),Great Buffet Breakfast with cold and hot delicacies, dainties for the sweet tooth guests, gluten free and vegan food.From May to September enjoy the Garden Hotel’s swimming pool (free admittance, from 4 years old a 5€ drink is required). ... more   less 
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Also Known As:
Italia Hotel Siena

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