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“Excellent”
Review of Palazzo Ravizza

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Palazzo Ravizza
Ranked #3 of 40 Hotels in Siena
Certificate of Excellence
Reviewed May 14, 2012

Big, nice rooms. Beautiful gardens. Free parking and WiFi. Overall excellent location and hotel.

  • Stayed: May 2012, traveled as a couple
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Thank els007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 13, 2012

The incredible Tuscan view combined with a piazza full of character is what you are getting here.
The ambiance will make you forget the slight quirkiness of the room. Excellent!

Room Tip: We got lucky and had a room overlooking the garden and beyond!
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  • Stayed: May 2012, traveled as a couple
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Thank teedeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2012

We simply loved this hotel, it's amazing! The building seems to be an old palace, and it is all well renovated, cosy, clean, comfortable!! We enjoyed a lot our stay.
Our room had style, the bathroom's door did not appear from inside the room, because the painting on the wall hidded it. The place is very quiet, the staff was wonderful and helpful, the breakfast very complete and tasty, with fresh breads and coffees. The courtyard is the best part: from there you can admire a wonderful view of the Toscana's fields! And also sit there and relax with a glass of wine and some bruschettas.
The price is excellent for the stay and we were upset of staying only one night in this wonderful hotel and in the gorgeous city of Siena. But we'll return, for sure!

  • Stayed: December 2011, traveled as a couple
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Thank laetitiaGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

A charming hotel, architecturally stunning and rich with history, on the edge of Siena with picture postcard views of Tuscany. Location wise the Palazzo Ravizza is like getting two vacations spots in one; city in the front, countryside in the back. Location and views are what you are paying for when you book at the Palazzo Ravizza because the rest of our stay was a mixture of hot and cold; the rooms are warm and the service is frigid.

Great Location: On the edge of the wall, the hotel is still within the city but not on top of the action. We loved the location because we were still able to walk to everything but away from tourist central. It was like retreating to a country hotel at the end of the day without the car or cab needed to get to a country hotel. We walked everywhere we wanted to visit in Siena, including to and from the bus stop in about 20 minutes time. There are hills and cobblestones throughout the city, and a surprising number of cars for a city that claims to be carless, so guests who do not wish to navigate the streets with luggage should take a cab when they arrive. People driving should be warned that GPS will take you to the front of the hotel, straight through Siena, which will yield a 170 euro fine without the proper authorization. The parking lot of the hotel is in the back and outside of the city wall. Our favorite restaurant on our two week stay in Italy, Osteria Nonna Gina, is steps away from the hotel. We’d return just for that!

Room: We were tempted to book the garden suite, but decided to splurge elsewhere and were very happy with the decision. I did not have the opportunity to see the suite, but our standard room was nearly half the price and had something the garden suite at ground level did not; an excellent view. Room 35 on the third floor was a good size, the bathroom had a full tub although the shower head is awkwardly placed, and the bed and linens comfortable. The olive oil toiletries were nice, although like every hotel we stayed at in Italy there was no hair conditioner. If you are in need of a hairdryer bring your own; the one in the room is useless. The closet was a good size and we were able to store our luggage in there and out of our way. The ceiling, wood beamed and decoratively painted, added to the charm of the room. The wooden shutters kept every ounce of light and sound out of the room, including the 7am church bells. Unfortunately the room got unbearably stuffy and hot if the shutters were left closed, so a compromised had to be made; sweat to death or wake up with the sun. Other guests also commented about the lack of adequate temperature control in the room so this was not limited to just one room. The weather was cool during our visit; I cannot imagine how hot the rooms would get in the summer months.

Garden: We would have spent a full day in the garden, breathing the fresh air and watching the clouds and sun move over the Tuscan countryside. Unfortunately, weather didn’t allow for that type of enjoyment of the garden. We did, however, get a few hours to relax in what is undoubtedly the best feature of the hotel. We recommend getting a liter of the simple yet easy to drink house red wine from the lobby for 7 or 8 euro and enjoying it in the garden. It appeared that only one room has a balcony, so the garden is a great alternative, allowing guests to get outside and savor the views.

Breakfast: Breakfast was an excellent selection of breads, meats, cheeses, jams, and yogurt. Eggs are available for an extra charge, but the provided continental breakfast was perfectly fine. The wild berry jam is excellent, I wanted to jar some up and take it home. The only disappointment was the coffee, an instant machine pushing out cheap and tasteless espressos, lattes, macchiatos, and Americanos.

WiFi: Free and open, although at one point something got screwy with their service and it was asking for a password. It took the hotel staff a few hours to figure out how to disable the password feature to allow people to utilize the WiFi again. The service worked fine in our third floor room, however there was no signal in the garden.

Service: Everyone was very professional, but the service felt cold, not the warm and friendly welcome we received at other hotels on our trip. The hotel website claims to provide concierge services, but they are unwilling, and frankly unable due to what felt like understaffing, to assist with anything beyond the basics. With the number of rooms at the Palazzo Ravizza there should be two people at the front desk during the day, not just one. The staff didn’t go out of their way to help guests with anything more than checking in, checking out, handing out a map of the area marked with some recommended restaurants, and letting people in and out of the parking lot. Anytime we asked if a restaurant, tour, or site was worth visiting we were told “oh, that’s nice,” or “it’s okay,”- not helpful at all. If anything, there were policies that actually made us feel unwelcome, specifically signs alerting guests that there was no picnicking in the garden and a corkage fee if you wanted to drink your own wine on the terrace. There was a bar and house wines available, and some cheese and salami plates that didn’t appear to too gourmet. It would have been great to enjoy the garden with some sandwiches and antipasti from a good restaurant or the grocery store. Something as small as allowing guests to use the garden more freely would go a long way to creating a warm and welcoming environment and encourage guests to mingle.

The Palazzo Ravizza has all the makings of an excellent hotel; great location, gorgeous building, spectacular views, but falls short of being a spectacular place to stay. If you are on a tour, have your whole trip figured out, and don't need the service or assistance of the hotel to make your stay in Siena more memorable then this hotel is adequate for your stay. If you rely on the hotel to make recommendations then stay elsewhere. The Palazzo Ravizza needs to hire extra help at the front desk to provide the level of customer service people booking a stay at this cost expect. Providing better customer service, allowing guests greater use the facilities, and addressing temperature control issues would elevate this hotel from good to great.

Room Tip: Forget booking the garden suite, the standard rooms are on higher floors and have better views of th...
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  • Stayed: April 2012, traveled on business
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4  Thank vagablondechelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

Definately has that nice old-world hotel feeling. Had room #25, it was very large and clean with a nice street view. We did not think the garden view rooms were worth the extra money. Garden area was great for afternoon coffe or drinks and the weather was so good that we had breakfast in the garden everyday, the breakfast was very good also. Free parking was a plus in a city where parking is hard to come by. Be sure you follow the hotels direction exactly when arriving by car, it very easy to get lost on the narrow winding streets! Staff was very nice and the hotel is filled with the smell of the freshly baked breads in the morning. We would definately stay here again!

  • Stayed: April 2012, traveled as a couple
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Thank tdfayar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2012

Palazzo Ravizza is located right on the edge of Siena’s old city with stunning views from the garden. The staff was very accommodating and always seemed to be there to assist. The hotel has a private parking lot as well. To access, you’ll need to drop you bags off first and get directions from the hotel staff on how to get to the back of the hotel (due to Siena’s one way streets).

Our room was huge and well-appointed. The bathroom was also huge. Both were very clean and comfortable. Breakfast was wonderful and full of choice. The best part was the table with choice after choice of local cheeses and cured meats.

I would definitely consider staying here again.

  • Stayed: April 2012, traveled with family
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Thank S_C_Barnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2012

The 2 nights we spent in Siena were our favorite during our entire trip. The Palazzo Ravizza helped to make our time in Siena so wonderful.

There is so much to say that is fantastic about Palazzo Ravizza. The common areas are just charming: high painted ceilings, terra cotta floor tiles, small details that make you feel like you are staying in a nice home. They were doing construction while we were there so I hope that they haven't changed the lobby too much, but when we were there in March the main desk was tucked away in a corner and so small - just adorable.

We stayed in Room 50 from 3/22/12-3/24/12. Room 50 is considered the loft and I believe the least expensive room in the hotel. When you my picture of the back of the hotel, the very top or "tower" window is the window for room 50. You will have to take the elevator to the top floor and walk a short flight of stairs to reach room 50. The bathroom is located by the door to the room, you then have to walk down a fairly long hallway past an armoire to get to the bedroom. The hallway with the armoire contains a luggage rack and is a bit dark with the light on to easily see in one's suitcase or in the armoire for selecting clothes. All to say that the layout is a bit awkward, but you wont mind... The reason you want room 50: the exposed beams of the room that make up the ceiling and the VIEW. We kept the window open every moment we were in the room. The sound of birds, a scooter or two occasionally, the sound of children going to the local school, and other quaint welcoming sounds were a part of the experienced. The view was just spectacular; grape vines, olive trees, rolling hills, the wall indicating the older part of Siena... just wonderful.

Breakfast was excellent. We had the best salami and a local Sienese cheese every morning. Breads, pastries, all of the food was clearly very fresh and was DELICIOUS.

The sunset from the garden is wonderful. Although there are signs indicating that one should not picnic in the garden, our first evening at the Palazzo Ravizza we joined three other couples with bottles of wine and enjoyed the lovely sunset. See my picture of a Tuscan sunset from the Palazzo Ravizza garden.

Another element I adored: we had to ask for the key upon arrival and return the key upon departure throughout our stay. It just reminded me of traveling in Europe in the 1980s when as I can recall that was far more common - in Paris & the Netherlands in particular.

FYI - there is free Wi-Fi and parking.

Room Tip: Room 50 is the smallest, least expensive room in the hotel with a FANTASTIC view.
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  • Stayed: March 2012, traveled as a couple
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1  Thank HappyHikerGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palazzo Ravizza

Address: Piano Dei Mantellini 34, 53100, Siena, Italy
Location: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#3 Romantic Hotel in Siena
#5 Family Hotel in Siena
Price Range: $104 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palazzo Ravizza 3*
Number of rooms: 40
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Also Known As:
Palazzo Ravizza Hotel Siena
Palazzo Ravizza Siena

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