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“your work is great”
Review of Hotel Garden

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Hotel Garden
Ranked #11 of 40 Hotels in Siena
Certificate of Excellence
Znojmo, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“your work is great”
Reviewed December 28, 2013

a couple of days ago we returned from hotel garden and I would like to compliment the perfection of the services that we received during our vacation. for our import business in chianti wine we chose to stay at the hotel Garden and the choice was excellent. Our needs are above all the quality of sleep and the quiet room and the mattress was excellent. We enjoyed the breakfast plentiful and wide selection of wines in the restaurant during our fabulous dinner. The staff was professional and friendly, always willing to help us. It is easy to reach the center without a car, the bus stop is next to the hotel and in 10 minutes we were in the old town. We had to leave the hotel for two days and then to come back again, and they even allowed us to leave our caravan in their parking during our absence. I must say that is a great hotel for my business needs also the speed of wifi everywhere in the hotel. I liked the attention to cleanliness and precision of services.thanks to your good work.

Room Tip: i prefer the rooms in dependance, they are very quiet
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  • Stayed December 2013, traveled on business
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Helpful?
1 Thank slavecek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review, December 29, 2013
Dear Slavecek,

and your review is JUST gorgeous!! We will wait you for your next visit, maybe in Summer, when you can enjoy in in full the outdoor services, pool, terrace-bar-restaurant.....

Thank you so much for your recent stay
our best regards
Gianluigi Rubbioli
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Mission, Canada
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 12, 2013

We thought the Hotel Garden was the nicest hotel we had stayed in so far on our trip and for a reasonable price for what we got. A comprehensive good breakfast with various hot items was included. The staff were very friendly and helpful and our room (decorated Italian style) was clean. The bathroom was large and had lots of Kleenex, shampoo, towels and little extras. There is a beautiful view south toward Siena from the patio. The hotel is a few minutes drive to the old city of Siena but really is a convenient location to many things if you have a car (lots of free parking).

We had some drinks in the bar and they gave us complimentary hors d'oeuvres, which was great. We thought the dinner food was very good. Although a minor issue, our bathroom did have the occasional sewer smell coming from the drain. Overall very satisfactory and we would stay here again.

  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank Liketotravel019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Garden Si... D, Responsabile relazioni con la clientela at Hotel Garden, responded to this review, December 15, 2013
Dear Liketotravel019,

your review is so nice and makes us proud of our work. It would be nice to have as our guests again in the warm season, when you will be able to enjoy 100% the ample terrace of our bar!
Sorry for the inconvenient with the drain of the bathroom, knowing that soon would have allowed us to move you to another room and solve this discrepancy.

Thanks for leaving you opinion on tripadvisor.

Regards

Massimo Indolfi
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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 6, 2013

We stayed 4 nights in the Garden Hotel in Siena, on the first week of December. The room was nicely decorated and clean. The bathroom was large, had HOT water and good heating, also with nice floor tiles.
Room heating was fair, a little noisy, but overall the room was hot enough, not to be underestimated – Siena is freezing this time of year.
The reception staff are highly serviceable, free Wi-Fi, and a PC and printer for your use, which was very helpful.
Breakfast was good and generous. If vegetables were added, it could be perfect.
We had a car, so the location of the hotel – very near to the old city, and easy to reach to all Toscana sites, was very convenient. Even more important – free parking in the hotel! We drove one day south of Siena were there are wonderful Tuscan villages. One day to Firenze, which is just one hour drive away. We parked in Galluzzo and took a bus to Firenze (get off the bus after it passes the river). The third day we drove to San Giminiano (45 mins). Decathlon store is 20 minutes away also in Colle di Val D'elsa.
For fast and easy lunch or dinner, if you do not want to go to the restaurants in the old city, where it is restricted driving area, there are some pizzerias if you take a left from the circle when exiting the hotel. We tried one which was nice with a lot of local people.
As a whole we were very pleased with the hotel, the staff and the services, we strongly recommend, and probably will return.
Thank you!

  • Stayed December 2013, traveled as a couple
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Helpful?
1 Thank Eran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review, December 11, 2013
Dear Sadeh Eran,

we would like to thank you for your recent stay at the Garden. You wrote such a nice review about our hotel and our services. We are waiting for your next visit in Siena maybe in summer with high temperature and a lovely sunshine as you can enjoy in full all the outdoor services, the pool, the gardens and tasty drinks served in the panoramic terrace in the warm summer evenings.

my best Regards
Gianluigi Rubbioli
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Brewster, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2013

Just returned from a 2 week stay in Tuscany using the Hotel Garden as my home base. Located just 1-2 miles outside the walled city center of Siena the Hotel Garden was ideally located . A bus stop just outside the hotel front entrance provided a 15 minute bus ride downtown to within the walled city limits.
Very easy and enjoyed the bus tour of Siena's neighborhoods. The room (in an annex building ) was quite comfortable and spotlessly cleaned everyday. Noise level was low. The breakfast room was bright and cheery with ample food selections. Fresh homemade pastries daily !! Evening hours included assorted cheeses , olives and chips available at the bar. Dinner included fresh pasta, huge salads, delicious beef and pork choices, and of course, wine !! I must salute Roberto and Giampiero for their relentless service and attention to detail in this regard. But, the real reason my visit was such a success was due to the hotel front desk staff, Gianluigi ( who booked all my tours - some on last minute basis) , Adele, Eglantina and Edi who all provided me with expert travel advice, city bus tickets and schedules, and all the necessary local information needed to make each day an experience.
I toured the north and south Chianti and Brunello wine regions, west to Sam Gimignano, east to Perugia and Assisi - all with their help and guidance. They are indeed an asset to the Hotel Garden.
I can't wait to plan a return trip to Siena.....

  • Stayed November 2013, traveled solo
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Helpful?
2 Thank laurel m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Garden Si... D, Responsabile relazioni con la clientela at Hotel Garden, responded to this review, December 11, 2013
Dear Miss Laurel M,

what can I say....... Roberto, Gianpiero, Stefania, Adele, Antonio, Eglantina, Federico, Ofelio, Tiziana, Edi, Pasquale, Andrea, Adriano, Giorgiana, Milena, Massimo, Petra, Atla, Gina, Martino, Antonio..... in the end me...... We all thank you very much, because you was more than a Guest for us!!

And we are just waiting for your return in Siena.

Really thank you very much,
Gianluigi Rubbioli
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 26, 2013

Hotel Garden is a great place to stay in Siena, especially if you are travelling by car.
Very friendly staff (special thanks to Adele), who might help you discovering Toscana.
The breakfast is also on a very high level, I personally liked pastry a lot.

Room Tip: If you are lucky, take the balcony room in the main Villa building.
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  • Stayed November 2013, traveled as a couple
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Helpful?
1 Thank Alexey I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review, December 11, 2013
Dear Alexey I,

I thank you for you recent stay at the Garden Hortel, I'm very happy you enjoyed our location and you appreciated the benefit of being our of the crowd of downtown area and the extraordinary service of Adele, she is always taking care of the excurcions in Siena and the region.

We also thank you for your nice words about the breakfast we assure you we will always to our best to keep these high standards.

our best regards
Gianluigi Rubbioli
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Lima, Peru
1 review
Reviewed November 19, 2013

This Hotel is a very nice option as it is situated at the top of the Hill but with private access to Sienna main street. The rooms are small but very comfortable and very clean. The breakfast is very good, buffet and the menu options are not plenty but very good. The good thing also is that it has a bar, where you can have drinks and you have several munchies like ham, cheese, sausage, chips, olives, as compliment. Roberto the barman was awesome and very kind and really made a difference for us. All the people is very kind and Siena is a nice place to stay as it is very well located in La Toscana. You can stay several nights there and visit the different cities at driving distance. I really recomend this hotel.....Claudia and George Wille

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank claudia06091966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Garden Si... D, Responsabile relazioni con la clientela at Hotel Garden, responded to this review, November 24, 2013
Dear Claudia and George,
i wll report your kind words to Roberto and to the rest of our Staff. Your nice words are very important for all our crew, it makes us feel that we are doing well and we are succeeding in making you feel good when you put your vacation in our hands.
As you mentioned Hotel Garden in the perfect point of departure for those who want to explore both the city and the beutiful land of Tuscany and Chianti surrounding us.

The breathless scenary and landscapes you usually see on tv or on pictures, become suddenly real in front of your eyes......thart is Tuscany and Siena's area.

Thanks again for sharing your impression and opinion with the other travellers on tripadvisor.

Regards

Massimo Indolfi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Encinitas, California
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 12, 2013

The Hotel Garden is as it's name suggests, a hotel surrounded by a beautiful garden with a large, separate three story building where the rooms are located. We were there in October during a cold rain storm. Our room was on the far end of the third, lower room of the building. As the heat is not turned on until November in Italy, our first night was rather chilly. Gladly, we were given a first floor room for the second night and were very comfortable. The breakfast buffet was exquisite and the staff very friendly, efficient and accommodating. Interesting, (as Marie Jo S. mentioned in her review) I, too, had postcards "mailed" by the front desk, that never arrived.

Room Tip: In the fall before the heat is on, the lower floor rooms are somewhat cold.
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  • Stayed October 2013, traveled with friends
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Helpful?
1 Thank Robin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Garden Si... D, Responsabile relazioni con la clientela at Hotel Garden, responded to this review, November 24, 2013
Dear Robin K,

it is important to me you to know that we already reported to the post service what happened to you and Marie Jo S.
The postman picks the post up, 2 days a week regularly (monday and thursday), for this reason we are always sure that us as Hotel Garden always deliver letters and postcards of our client on time.
As i told you we reported that to the post service and they replied that the inconvenient can be happened after that the mail left Siena: it means it can be happened still in Italy or abroad with the foreing post service. I am very sorry we cannot help you further with this.

Thanks indeed for the nice review and for your positive opinion on our hotel. We hope to see you again in the future and we send our best wishes to you and to California. The land of milk and honey!.

Massimo Indolfi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Garden

Property: Hotel Garden
Address: Via Custoza 2, 53100, Siena, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #11 of 40 Hotels in Siena
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Garden 4*
Number of rooms: 122
Official Description (provided by the hotel):
Prestigious Villa dated back to the 1700, located in the north part of the city, just 10 minutes form the historical centre. The large rooms are divided between the main building; different in style and colours with classic refined furnishings. The restaurant “ La Limonaia” offers typically Tuscan tastes with panoramic view. Halls will surroundyou with their frescoes in the reading room and bar area. A large ancient oaks park and a roses garden host an open air swimming pool and a tennis court. Large meeting and banqueting area. Private parking for cars and buses. ... more   less 
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