I have to agree with many of the reviews on this hotel in that the only thing that lets it down are the staff - in particular one member I found to be rude, sarcastic and had little time to explain anything to you in a way that made you feel like you weren't intruding on his day. We were even told off for talking and laughing in Reception after returning from dinner. Really? If you were lucky enough to get the lady Receptionist ...she was just lovely. Thank goodness for her.
That said, you will find that this hotel is in a great location and offeres adequate facilities for a pleasant stay. The rooms although sparsely decorated were spotlessly clean and there was an empty fridge, safe, hairdryer, tv, toiletries in the bathroom and the beds were comfortable. Wireless is free if you log in via your social networking site. A buffet style continental breakfast was included in the price and served in the light and airy breakfast room at the back of the hotel overlooking the stadium, with a good variety available. I had a ground level room so there was no option to leave the window open at night for fresh air but as it wasn't overly warm it did not pose a problem. It would be good to have the hefty room keys replaced with key cards as you had no option but to leave your key at Reception each time you left the hotel.
The main bus station for buses to Florence etc. is a 5 minute easy walk and the train station can be reached in a taxi in 5 minutes. I would definitely take a taxi from the train station as it is at least a 20 minute walk uphill. Taxis to and from the station cost approx €8 each way. This isn't a hotel you would want to rush back to but I think it is adequate if you are on a budget and have a thick skin!
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- Also Known As:
- Chiusarelli Hotel Siena