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“Good hotel in great location” 4 of 5 bubbles
Review of Hotel Chiusarelli

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Hotel Chiusarelli
Ranked #17 of 40 Hotels in Siena
Gurnee, Illinois
Level Contributor
90 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Good hotel in great location”
4 of 5 bubbles Reviewed January 13, 2013

We stayed at the Hotel Chiusarelli as part of a Rick Steves group tour. The hotel is located near the Basilica dell'Osservanza and approximately a 3-4 block walk from the Piazza del Campo. Our room was good size with two twin beds, nightstands a desk and a clothes wardrobe. We had 3 windows. At first the room seemed to be a bit warm and stuffy and we couldn't figure out how to control the air conditioner. I inquired at the front desk and was informed that the front desk controls the temperature of each room. They turned down the temperature and we were fine for the rest of our stay. The room was clean and the beds were comfortable. There were heavy, light-blocking drapes on the windows. Our room didn't face the main street, so the room was quiet. However, some in our group had rooms on the main street, which they said could be noisier.

Our room had a regular sized bath with a bathtub/shower combination. The water was hot with good water pressure. There is free wi-fi in the room, which requires a password from the front desk. Unfortunately, the password expires after a period of time and you have to keep getting new passwords, but the front desk was accommodating and friendly in this regard. Breakfast was good, with a wide assortment of items.

Room Tip: Pick a room away from the main street if you want to be in a quieter location.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aschneider703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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918 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
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English first
Belgrade, Serbia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed January 10, 2013

After a couple of days in Albergo Chiusarelli, my impressions were mixed. Nice and peaceful location, but only average breakfast. Clean room, but not especially clean bathroom. Much better look of my room than before (I've been in this hotel 2000/2001, and the interior was so grayish), but still pretty dark. Stuff very cordial (NB maybe not so warm if you cannot speak Italian language like me, which means: like an Italian), but service can be very slow, too.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Belgradese63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed January 1, 2013 via mobile

Stayed here a couple of nights and I was not impressed at all. Booked the hotel due to its high rating on tripadvisor and was left dissapointed.
The service at the front desk was cold and not welcoming at all. The room, although spacious, was not 100% clean. The shower is very dirty with mold visible throughout. The toilet was also not in a good condition.
Breakfast also left a lot to be desired. The only positive is the location, very central, close to bus stops and all the big attractions. Hopefully the staff will correct these mistakes.

  • Stayed January 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Tsvdheever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Washington, Wisconsin
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed December 27, 2012

I had this hotel in mind to stay and my client also suggested since he is a local resident. Great hotel and fantastic location. The room was very nice and lots of space. The front desk was very nice and provide super service. The internet connection was even great. I could not find anything wrong. The hotel is so close to restaurants and places to visit. I love to walk and nice to reach everything. I wished that I could stay for Sunday since I love football and the stadium was right behind. I would go back tot he same hotel on my next trip to Siena and this was my first time.

Room Tip: Do not pay attention to negative comments. It is a great hotel to stay and great room for breakfast.
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  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank worldtravel47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed December 18, 2012

the right location if you come to the city by car.the hotel gave us free parking which is a plus.very close to the city center,in a very nice area and with view to Siena's football stadium.the decoration is remind the old Italy,we loved it!!!very big rooms with good furnitures.very good value for money.

Room Tip: -they charge the wi-fi in a high price
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  • Stayed January 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kostasicebar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed November 30, 2012

We booked this hotel because friends had already booked there. The hotel is near the bus station and close walking distance to all the interesting sights in Siena.
It's an attractive old building with helpful and friendly staff.
We were surprised that when we required some laundry to be done we were informed laundry was not done at the hotel. It could be sent out of the hotel and would take 2 days minimum.
Our room, at the back of the hotel overlooking a football field, had a balcony where we managed to dry washing in the afternoon sun!
The room was pleasant and roomy enough for our 3 night stay. The shower was over a small bath with a built in seat which I was able to use but my husband found annoying when showering.
We had dinner in the restaurant on our first night--10% discount. The meal was nothing exceptional but was satisfying and quite good value. We had better food at a comparable price outside the hotel.
Breakfast was self service with one machine that dispensed all hot drinks. No staff served at breakfast and only one person worked at replenishing the buffet table.
The queue to the machine was, at times, 15 people and a real time waster. A better alternative would have been to have tea and coffee served to the tables.
Breakfast was adequate on the first morning but there was no variety on the mornings we were there. The lack of variety in the buffet combined with the line up for a hot beverage made breakfast less than enjoyable.
Considering the tourist trade in Siena, I think this hotel is probably as good as you get for the price.

Room Tip: Ask for a room at the back with a balcony, if possible.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Norma31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montevideo, Uruguay
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 30, 2012

I was at this hotel for the first time, believe me, in 1960. The Chiusarelli was at that time as it is today, located in a quiet part of town, near a bus station and not far from the Duomo, the Piazza del Campo and the Palazzo del Comune, the overcrowded main atractions of Siena. Fifty two years later, Siena is allways splendid but no more a peaceful medieval enclave and for this reason my wife and myself have enjoyed for nine days the calm of our room at the Chiusarelli. Buffet-Breakfast, served at the dining room, was very good but diner was so-so. To be honest with the Chiusarelli dinner, it was the same everywhere in the city concerning the sienese cuisine despite a faithful follow-up of the recommendations of American and French travel guides. Maybe, a direct consequence of de crowds visiting the city. Nevertheless, the Chiusarelli remains a very good option as a base to enjoy Siena and sourrounding areas.

Room Tip: Ask for a room overlooking the Siena football ground
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank segredod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chiusarelli

Property: Hotel Chiusarelli
Address: Viale Curtatone 15, 53100, Siena, Italy
Location: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #17 of 40 Hotels in Siena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Chiusarelli 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Chiusarelli Hotel Siena

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