I spent three nights here. I think this hotel is very well located at the north end of town. There are hotels on the other end of town, but I thought this was a better end to start from, at the top of the hill instead of the bottom. It is a prominent building, with a somewhat faceless, international hotel feel to it and is a bit dark in the lobby. But the rooms are well thought out, are bright both from lighting and from the windows, and provide a decent amount of space. (I feel particularly qualified on this topic because I had to shift to three different rooms when the first one's toilet smelled horrible and the second one's shower flooded. The hotel responded quickly and satisfactorily to these problems.) The double bed was pretty comfy with good linens, although it was two mattresses pushed together. The bathroom had good space and a rain shower and the amenities were outstanding, particularly the grapefruit-scented face soap. The towels were pretty fluffy. The Internet was weak in the room. My room had a great view of the town's soccer stadium and I watched a Serie A game from my window. The breakfasts were plentiful, varied, and filling, although the scrambled eggs were really bad. My room's temperature was almost never right due to the fact that the temperature is controlled at the front desk for some reason I certainly never understood. I found out that there was a similar power grab by the front desk when I could not get a line out and, after walking downstairs, learned the front desk had to clear something. I never understood that either. The staff were all quite proficient, although a couple could be more cheerful. Despite the negative points I note, I do recommend this hotel in Siena, and Siena as a good base for Tuscany, and I would happily stay here again.
- Official Description (provided by the hotel):
- Beyond the rolling hills and plentiful olive groves of the sweeping Tuscan countryside, Siena's NH Siena (previously NH Excelsior) welcomes visitors with a striking blend of natural elegance and historic charm. ... more less
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- Also Known As:
- Nh Excelsior Siena
- Nh Excelsior Hotel Siena