In general, based on the five nights my wife and I spent, the hotel is clean and well organized. Rooms are adequately large and the bathroom is quite good. The front desk, all males, have not yet smiled at any person and give extended attention to Italians when American tourists are waiting; courtesy has yet to reach this part of Italy. The location is across town from the major visitor targets, such as the Duomo Complex and the Campo, taking about twenty minutes for an unhurried walk uphill, but passes many high-quality shops. We didn't ever see a concierege, making where to ask about the city's interests a bit difficult. Air conditioning was not on even though the days were warm this year; one staff person said that an agreement with the city requires hotels to shut down A/C in October until late next spring. I asked a bartender what time he opened each day in the lounge and he said 10:30 a.m. It has in fact never opened before four or five during our time here. WiFi is now free here, a change. It is sometimes quite slow, perhaps when there are lots of people on their computers, as it varies. While there are problems, the hotel is still comfortable and clean with good rooms. We would return but be aware of imperfections.
- Official Description (provided by the hotel):
- Beyond the rolling hills and plentiful olive groves of the sweeping Tuscan countryside, Siena's NH Siena (previously NH Excelsior) welcomes visitors with a striking blend of natural elegance and historic charm. ... more less
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- Also Known As:
- Nh Excelsior Siena
- Nh Excelsior Hotel Siena