The location of the hotel is excellent: few minutes of walk from Piazza Del Campo; in the middle of the city commercial area.
Comfortable rooms with high ceiling. Strangely, the pictures on websites don't reflect the luxury of the rooms.
Most importantly, the service. During our stay, the concierge gave us suggestions of great restaurants for all budgets. They could always get us a table, even if last minute on a busy night.
We went to a nearby Post Office to send a parcel back home. For some reasons, the box never arrived at the destination and was sent back to Siena Post office. We informed the hotel of the situation and they have been assisting us retrieving the box and send it back to us. It required several meetings with the post office people. That's what I call great after sale service!
- Official Description (provided by the hotel):
- Grand Hotel Continental, a Sienese palace steeped in history, is part of Starhotels Collezione, Starhotels exceptional luxury hotel group. Grand Hotel Continental, the old town's only 5* hotel, has a privileged position a moment's stroll down cobbled medieval lanes to Siena's most important attractions, including the famous Piazza del Campo and the Romanesque-Gothic cathedral. Every one of our rooms and suites is a masterpiece, honed over centuries, designed for the tastes of the 17th century aristocracy and refined to meet the demands of the discerning modern traveller. From our beautiful classic rooms to the magnificence of our Royal Suite, our accommodation is unashamedly opulent. ... more less
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- Also Known As:
- Grand Hotel Continental Siena