We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“In the heart of Siena”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Grand Hotel Continental
Ranked #10 of 40 Hotels in Siena
Certificate of Excellence
San Francisco, California
Level Contributor
85 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“In the heart of Siena”
Reviewed February 1, 2013

Just a few small blocks off the main square, along a main shopping street, the hotel was a wonderful place to spend Christmas as we began our Italy trip. The staff was quick to help us deal with the car, and get settled. At that time of year, the streets are lit with holiday lights, and there's an enormous christmas tree just across the street.

The hotel lobby itself is filled with old-world charm, frescoes and architectural details. Our top-floor suite had a small terrace that opened to the rooftops. There's not much of a view, but it's nice to have the access. We liked opening to the door to hear the town's church bells ringing for the holiday. The room decor is clean and comfortable, but not particularly stylish. The large walk-in closet was a welcome surprise.

Because so many things were closed on Christmas itself, we had dinner in the hotel and I truly enjoyed the meal and the experience.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBeaugonin, Assistant Manager at Grand Hotel Continental, responded to this review, February 3, 2013
Dearest Guest,
we are pleased to know that you have enjoyed your stay with us during the holiday season. Siena does offer a special atmosphere during this period. The top floor rooms are indeed more contemporary in style, while there are alternatives according to the guests preferences with more traditional furnishing and unique antique pieces. Mention worthy are certainly to the Junior Suites and Suites on the noble floor with origianl frescoed ceilings.
We will do are best to meet you preferences if indicated in advace and hope to welcome you again in Siena.
With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

623 reviews from our community

Traveler rating
    373
    160
    54
    24
    12
See reviews for
97
363
10
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Saint Julian's, Malta
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 23, 2013

Perfect location right within the fortifications of the old city. Previously a Palazzo, evidence of which is still apparent with the stunning frescoes, high ceilings and grandeur all round. Only 50 something bedrooms but public areas feel like you are in a much larger space. The bedrooms are a great size with large windows and a decent sized bathroom. The bar and restaurant are very good too and breakfast is extremely varied & fresh. Traditional style so not for you if you prefer minimalist and contemporary. Only negative is that there is no gym or any exercise equipment. However, Highly recommended

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Esilenna8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBeaugonin, Assistant Manager at Grand Hotel Continental, responded to this review, February 3, 2013
Dear Guest,
thank you for your kind comments and we are pleased to know that you have enjoyed your stay in our hotel. The closest gym facilities are just a few minutes walk from the hotel or alternatively there are areas for jogging. The locals keep in shape by walking through the city streets where you may encounter a few steep uphill/downhill side alleys!!
Hoping to welcome you again in Siena, with kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 16, 2013

Excellent hotel; great location in the centre of the old town, wonderful building (and very effective conversion of old Palazzo) and very friendly and helpful team - take their advice! Top floor suites are wonderful, with terrace overlooking the streets and old roofs of Siena.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBeaugonin, Assistant Manager at Grand Hotel Continental, responded to this review, January 21, 2013
Dear Guests,
thank you for your kind comments following your stay in Siena.
We are pleased to know that you appreciated both the hotel features and the staff services.
Hoping to welcome you again at the Grand Hotel Continental in the future.
With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 4, 2013

We really enjoyed our stay at this property. The breakfast and lobby were the nicest we had during our 2 weeks in Italy. The front desk personnel were mostly very helpful, some better at English and friendlier than others. The room was spacious and had a stunning view and the bathroom was also very nice, clean and spacious. The room itself is not American in style in any way, so don't expect it. It's not plush, but had antiques and delicate furniture. I disliked the bedding (old-school hotel blanket and firm pillows) and would have preferred a down duvet for a five star hotel, but that is my biggest complaint. The room was also very quiet, unlike many other hotels in Italy we experienced.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBeaugonin, Assitant Manager at Grand Hotel Continental, responded to this review, January 8, 2013
Dear Guests,
thank you for your kind comments which are greately appreciated. We are pleased to know that you enjoyed the atmosphere of the hotel while visiting Siena. Our bedrooms do alternativly offer both down and/or anti-allergic duvets and pillows, and we will be happy to meet your preference in the future.
We hope that you will return to Siena and the Grand Hotel Continental.
With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 31, 2012

This hotel was recommended by my travel agent via American Express. I was really disappointed with this hotel. It's a beautiful hotel but it needs some house keeping! Glass divider in shower filthy, glasses in bathroom disgusting. Silverware at breakfast dirty. Really disappointing stay. The hotel was not at capacity so I can't imagine why more attention wasn't given to cleanliness. Out of all the hotels we've stayed at in Italy over the last 2.5 weeks--this was the most disappointing.

Room Tip: make sure it's clean before you unpack!
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tread1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBeaugonin, Assistant Manager at Grand Hotel Continental, responded to this review, January 8, 2013
Dear Guests,
We apologize that your recent stay at tha Grand Hotel Continental has not been up to your expectations, and that we have failed in anyway to deliver of the highest standards of service and hospitality that distinguishes our establiment. Ever more often we recieve possitive feedback on the attentive housekeeping and we are sorry that you have experienced an rare situation that has certainly met our attention and action.
We do hope that you appreciated the visit to Siena and the unique location of the hotel.

With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel aviv
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 9, 2012

After many times visiting the most beautiful city in Tuscany we decided to stay at the heart of the city and we found this hotel as a great place wonderful room the staff is helpful and professional and the location is just perfect.
We reccomand this hotel with all our heart.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Giora O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gartolli, General Manager at Grand Hotel Continental, responded to this review, November 10, 2012
Dear Guest

Thank you for taking the time to write a “positive” review on the property and on the level of service. It’s always very rewarding for all my team and myself, to receive kind words of appreciation from our guests.
We strive every day to extend the best possible level of service.
We are happy to know that you appreciated the central location of the Hotel and the easy accessibility to the major monuments in town.
We look forward to have back next time you come to the region.

Warmest regards
G. Artolli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 9, 2012

This hotel is located within walking distance of everything in downtown Siena. Rooms were spacious, and our room had a large window with a breathtaking view of the city and countryside. The concierge helped us to locate the perfect restaurant and booked us for an afternoon wine tour, which was very much appreciated because we seemed to have difficulty finding an available tour guide on our own with. short notice.
The breakfast was included in our reasonable rate, and was generous and delicious. Service was gracious all around! The staff were always ready with suggestions for our trip and our room was provided with all the amenities expected from a luxury hotel. We felt welcome, and highly recommend this hotel to our friends. If we return to Siena, it would definitely be our choice to stay at the Grand again!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dartmouthmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gartolli, General Manager at Grand Hotel Continental, responded to this review, November 10, 2012
Dear Guests

Thank you for taking the time to write about your experience in Siena and at the Grand Hotel Continental. We are delighted to have been able to express a high level of Italian culture and hospitality and that you went back home with such happy memories of your time with us.

Sincerely
G. Artolli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Siena hotels
0.5 mi away
Hotel Athena
Hotel Athena
#6 of 40 in Siena
4.5 of 5 bubbles 3,144 reviews
1.1 mi away
Palazzo di Valli
Palazzo di Valli
#2 of 40 in Siena
4.5 of 5 bubbles 643 reviews
0.2 mi away
NH Siena
NH Siena
#16 of 40 in Siena
4.0 of 5 bubbles 1,349 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Relais degli Angeli
Relais degli Angeli
#3 of 40 in Siena
5.0 of 5 bubbles 90 reviews
2.3 mi away
Aia Mattonata Relais
Aia Mattonata Relais
#1 of 40 in Siena
5.0 of 5 bubbles 677 reviews
0.5 mi away
Palazzo Ravizza
Palazzo Ravizza
#5 of 40 in Siena
4.5 of 5 bubbles 1,382 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Continental? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Continental

Property: Grand Hotel Continental
Address: Localita Banchi di Sopra 85, 53100, Siena, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Siena
#8 Family Hotel in Siena
#9 Romantic Hotel in Siena
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Continental 5*
Number of rooms: 51
Official Description (provided by the hotel):
Grand Hotel Continental, a Sienese palace steeped in history, is part of Starhotels Collezione, Starhotels exceptional luxury hotel group. Grand Hotel Continental, the old town's only 5* hotel, has a privileged position a moment's stroll down cobbled medieval lanes to Siena's most important attractions, including the famous Piazza del Campo and the Romanesque-Gothic cathedral. Every one of our rooms and suites is a masterpiece, honed over centuries, designed for the tastes of the 17th century aristocracy and refined to meet the demands of the discerning modern traveller. From our beautiful classic rooms to the magnificence of our Royal Suite, our accommodation is unashamedly opulent. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Travelocity, Cheap Tickets, Priceline, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Grand Hotel Continental reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Continental Siena

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing