I'm so Incredibly disappointed that we ate here tonight. We were looking for a special dinner and read a review in the NYTimes that described it as the place to go for bistecca fiorentina. It's in a horrible location in a back alley and has a stale atmosphere. I didn't want to sit but my husband and daughter were starved so we did. The service was so unfriendly and lacked personality and charm ... Robotic. We started with ravioli that was covered in canned green beans and was cold. Then the bistecca came out completely raw and they sliced it and took it back and totally charred it on the grill. It was so not worth it and a waste of a meal in Italy.