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“Average food quality and practically no service”

Grotta di Santa Caterina
Ranked #25 of 532 Restaurants in Siena
Certificate of Excellence
Price range: $25 - $64
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Local cuisine, Families with children
Dining options: Lunch, Dinner, Late Night, Delivery, Reservations
Braunschweig
Level 4 Contributor
35 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Average food quality and practically no service”
Reviewed August 12, 2012

We visited the Grotta after a long hot day of sightseeing. We had freshened up and had checked the reviews about this place on trip advisor. We got a seat on the terrace which was great. The trouble came with the waiter. This extrovert human being took our orders and kept bringing alternative dishes without prior asking as our choice apparently was not available. This began with the antipasti and ended with the wine so that we ended up with a completely different menue. Getting the waiters attention was practically impossible so that I ended up doing the walking talking directly to the owner on the restaurant inside. Conclusion: Siena has a lot of choice: treat yourself to good food and good service and do not go to this place.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank robhorst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,289 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Palo Alto, California
Level 6 Contributor
101 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“A great place”
Reviewed August 2, 2012

Wonderful food, wine and service. I love their pheasant dish. It is unique and outstanding. One of my favorite places in Tuscany.
Do not miss going here.

Visited August 2012
Helpful?
Thank Ted A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 5 Contributor
60 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Terrible”
Reviewed July 27, 2012

We thought this restaurant was horrible. My son's dish's looked and tasted inedible. Mine, a veal with spinach and ricotta cheese, was little better. This was our worst meal in Italy.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank colprubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Amazing experience!”
Reviewed July 18, 2012

The chef and owner personally made a special menu for our group. The service was exceptional, the food was very good, the wine overflowing. Overall I would highly recommend visiting.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cocorra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Disappointing”
Reviewed June 21, 2012 via mobile

The location first looks nice, but the devil is in the details: the light on the tables outside destroys all romantic atmosphere, mixed experience with the food, e.g. contorni without any spices, staff not focussed on the guests and friendly only to Italian people. Be aware: service is charge extra.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank kimbocafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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