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Review of Podere Vedi Torre
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Reviews from our community
New Hampshire
Level 3 Contributor
10 reviews
6 hotel reviews
8 helpful votes
“Italian Vacation”
4
people found this review helpful
The views from the villa are spectacular. The owner, Christophe was in town and stopped by twice bringing us fresh grapes and wine. The kitchen is well equipped, though we only cooked one meal. We had 3 couples and 2 adult children and had an extra bedroom. The only inconvenient thing was that the upstairs and downstairs rooms could not be accessed except from the outside - like 2 separate apartments. The road getting to the villa is not for the faint of heart - very winding and only paved part way. The location is only 10 minutes from the Poggibonsi train station and a short drive to San Gimignano.
Date of stay: September 2015
Traveling group: Friends
Would you recommend this hotel to a friend?
Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 review
1 helpful vote
1
person found this review helpful
Date of stay: December 2017
Would you recommend this hotel to a friend?
No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 15, 2017
We apologize for the inconvenience for the cancellation for this reservation. We communicated clearly and in time that the central heating of the Villa had a problem. We didn't want to take the risk that house could probably not offer our guests a comfortable temperature. Unfortunately our guest did not read our direct announcement to them and
had the impression that we did cancel without any reason. The client did write us later, afte making the comment, that she did read our communication.
We felt obliged to cancel the reservation in time in order to follow our obligation to exercise diligence. We hope that the refund of the payment by trip advisor was correct. TripAdvisor is collecting the money form our guests and we hope the TripAdvisor did refund the paid money correctly. For this cancellatione we were obliged to pay TripAdvisor 100 GBP as penalty. Thank you for understanding. We hope to receive you at Vedi Torre by an other occasion and will treat you of course in compensation of our bad experience well.
Christoph, owner
had the impression that we did cancel without any reason. The client did write us later, afte making the comment, that she did read our communication.
We felt obliged to cancel the reservation in time in order to follow our obligation to exercise diligence. We hope that the refund of the payment by trip advisor was correct. TripAdvisor is collecting the money form our guests and we hope the TripAdvisor did refund the paid money correctly. For this cancellatione we were obliged to pay TripAdvisor 100 GBP as penalty. Thank you for understanding. We hope to receive you at Vedi Torre by an other occasion and will treat you of course in compensation of our bad experience well.
Christoph, owner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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