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“Not that good”
Review of Relais Cappuccina

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Relais Cappuccina
Ranked #20 of 29 Hotels in San Gimignano
Reviewed September 25, 2013

Our tour group (20 people) stayed here for four nights. The room was okay - but other factors make it less than average. Looks like I was the only one having a room NOT looking into the valley. Second, for whatever reason, on return to my room late (after midnight) I found my A/C was off. After trouble shooting - I went to the lobby about 12:20 AM - to talk to the manager. Behold - - no one was there - and no sign when the manager would return. So I had yo sleep without A/C. In the morning, the AM manager said the A/C was off - and turned it on. Another issue - the hall nigh lights. At night ONLY one turns on as I walked the corridor. My room was last and I had a challenge on inserting the card. The dining room was a bust on handling dinner for 20 guests. The meal was poor as well as the service.

Room Tip: Ask for a valley view and not the 100 room numbers.
  • Stayed: September 2013, traveled with friends
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2  Thank BrianS612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 - 62 of 509 reviews

Reviewed September 21, 2013

We stayed 5 nights in this hotel and it was a very good choice. The location is great, the view is amazing and the staff is very friendly and helpful. We went easily for day trips in Florence, Siena or Pisa and other places in Tuscany. The room was very nice, the pool is great and breakfast was very tasty. I really recommend this hotel.

  • Stayed: September 2013, traveled as a couple
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2  Thank Lior M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Ideally located a short distance from the Tuscan hill town of San Gimignano sits the La Cappuccina hotel.I have stayed at La Cappuccina on three other occasions. The hotel was housed in a small but charming older building with a tower. A new addition was added which have none of the charm of the original hotel, However the new building is very assessable with many rooms including two level suites that are ideal for families. There is a restaurant, bar and breakfast room overlooking the pool and the Tuscan a countryside. Added to the amenities there is a complete spa. There is also plenty of free parking.

When choosing a room keep in mind some come with balconies which adds to the overall experience. The beds are hard and most standard rooms are on the small side but adequate.
The staff is delightful and very helpful. The breakfast is varied with plenty of fresh fruit. The restaurant was a disappointment. Overall this hotel is a good value in a great location.

Room Tip: Choose a room with a balcony do you can savor the views
  • Stayed: August 2013, traveled with friends
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1  Thank Anita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

We stayed 10 nights in this hotel! It was a very good choice! The location is brilliant for those who what to enjoy Tuscan's views - vineyard etc. It is a quiet location with walking distance to beautiful San Gimignano (there is a free shuttle bus during day) and average 2hrs driving distance to Florence, Siena or Pisa for those who would like to explore more. Very nice swimming pool area, with a big pool. The welcome was very good, the room was cleaned, the air condition worked very well. The buffet breakfast was very good, with a good range of food, the staff were very helpful, and react quickly when something run out.
I really recommend this hotel.

Room Tip: Ask for a room with panoramic view, especially if you going to stay for more than 3 nights.
  • Stayed: July 2013, traveled as a couple
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2  Thank Malgorzata M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

Stayed here for five nights recently. Hotel was very comfortable and in a great location. You can walk to the town in about 15 minutes. Was a bit concerned based on the reviews but need not have worried. If you are looking for a nice quiet location where you can chill out and use as a base to explore the area or walk to the town, I would highly recommend it.

Stayed: June 2013, traveled as a couple
3  Thank gunther40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Beautiful location!!! We had a wonderful and big junior suite. We had dinner in the restaurant in front of the swimming pool with a romantic view of San Gimignano. Very good food, kindness and professionality of the waiter. Good breakfast. I suggest this hotel!!

  • Stayed: June 2013, traveled as a couple
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Thank ALESSANDRA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

Hotel only can offer lukewarm water and bad heater
No one can fix this problem
If u want yo figure out when can u got hot water
The answer always is we don't know
Good landscape but bad service
I'm very disappoint this so called four star hotel

  • Stayed: February 2013
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1  Thank Connie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relais Cappuccina

Address: Localita la Cappuccina 46/A, 53037, San Gimignano, Italy
Location: Italy > Tuscany > Province of Siena > San Gimignano
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in San Gimignano
Price Range: $87 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Relais Cappuccina 4*
Number of rooms: 70
Official Description (provided by the hotel):
Tucked away amidst the quiet green Tuscan hills, the Relais Cappuccina is the ideal place for a comfortable and relaxing stay. The Art Nouveau style villa comprises the main part of the structure. Thanks to its excellent location, it is within easy reach of the medieval town of San Gimignano and is also an ideal base for discovering the art and history of Tuscany's other major towns and cities. ... more   less 
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Also Known As:
Relais Della Cappuccina Hotel San Gimignano
Relais Della Cappuccina San Gimignano
Relais Cappuccina San Gimignano, Italy - Tuscany

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