We were immedeatley offered a new room when the receptionist came to see that the bath plug could not be operated. There was also hair from previous guests left in the plug. Chair in room had something on it (see photo) and the wardrobe was dusty. Stains next to light swtich on the wall. The new room we moved to was all good.
Service was good at reception and friendly and attentive in the breakfast area.
Breakfast was good, plenty of selection I would say above average and before closing service they came to our table to politely advise us of it which was great.
Parking was free right in front of the hotel entrance but limited spaces. We didn't need to use the other parking area. The hotel were happy for us to leave the car there when we made a day trip after checking out.
Would stay again but a bit cautious over the housekeeping standards.
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- Also Known As:
- Ac Hotels Pisa