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AC Hotel by Marriott Pisa
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NH Pisa(Pisa)
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Reviews (1,049)
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All reviewsthe busbusiness hotelleaning towerlarge supermarketnice modern hotelminute drivehotel is locatednice staybuffet breakfastmain roadpastriesairporteurolamticketsminibarfrancesco
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Reviewed November 8, 2012

Very pleasant stay at this hotel. Booked two rooms for two adults and three children (they put a comfortable extra bed in one of the rooms). The hotel is uninspiring from the outside but very smart and nicely designed inside. Very good welcome at reception. Extremely good value - we booked on the Internet and everything was perfect. Though its 4km from the Leaning Tower of Pisa, there is plenty of parking and so it ends up being quite practical.

Breakfast was pleasant. Nothing special.

  • Stayed: November 2012, traveled with family
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2  Thank ParisFifi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

Even when considering that this was a bit out of the city center this hotel was a great value at $111/night. The guy who checked us in was both professional and welcoming. We liked the modern decor and the bed was very comfortable for Italian standards. The breakfast was a bit of a zoo but that wasn't the fault of the staff but rather some of the guests who were acting like pigs. They had a good buffet with a large selection of items.

Stayed: October 2012, traveled as a couple
Thank iKenneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

We stayed for one night, booking the day before we stayed on Agoda for about €70. It was one of the cheaper options so we were pleasantly surprised by the quality of our room.

The room was of decent sized, very new and has a nice bathroom. I enjoyed the slightly larger bathtub. It was also very clean.

We had dinner in the hotel as it was quite late and there's isn't too much option outside since we were tired too. Food was okay for the prices - nothing to shout about but nothing to complain about. Standard hotel mark-up prices for moderate food.

There was only one person in reception. He seemed to be the only person running the lobby with 2 other people in the restaurant. When we called to have our tv fixed, it was the same guy who came up to help us! Compliments to him.

Other than that - its a nice hotel, will be perfect for business.

  • Stayed: August 2012, traveled as a couple
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Thank Michelleys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

perfect location --large supermarket 150 meters away .Beware taking a taxi from the airport min.charge of 25 euros to all hotels near airport.Catch city bus at airport to train station in Pisa 1.50 euro then taxi out to hotel 7.50 euro.good sized rooms modern in style .When catching early flight before breakfast time 7a.m ask reception the night before and a goody bag will be waiting at reception Found all staff to be very helpful with excellent Eng.

Room Tip: rear of hotel can be road noise
  • Stayed: October 2012, traveled as a couple
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3  Thank KENCORRALEJO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

Let me start by saying I am a Marriott Rewards member and have been for years, it has clearly been my brand of choice, and have been curious about the AC brand. So here we go, hotel was clean and very trendy which was different then the more staid corporate branding that one gets from the Marriott, Cortyard, etc. we actually kind of liked it. Check in was fast and efficient and we had no problems with the attitude of the front staff. If anything Franceso at the front desk was very welcoming. in fact there was s slight item taht needed his attention before we checked out and he took absliteu responsiblity for it. Minor but was refreshing and snce the front desk is the face of the establishment. well you get the idea..... Our room was clean and neat, in fact the bed was extremely comfortable which was a great surprise. If one has traveled in Europe you know they have a different bedding concept. The bathroom was neat and clean (more on this in a moment) and our towels were just fine as were the offered products. Now here is where I had one problem, as indicated earlier, if you are going to have a see-through sink as a feature in your bathroom, then scale or rust and black electrical tape on the drain pipes and j-bend is NOT the thing you want clearly visible when using. Same for the tub, I realize mold is a problem in Italy (I live here) but a little bleach on the tub surround occasionaly or in this case, just remove and replace the silcone sealant. Might take all of 20 minutes maybe, but makes a huge visual difference. Now the bath was clean and we had no problem using it but again the visual impression can make or break an customer opinion. Especially for someone who has not traveled extensively in Europe or outside the US in general.
The breakfast that was included was excellent and we found many items to our liking. we did try the afternoon fixed price lunch buffett. Most of the items were good and tastey the only glaring issue is many of the items would have benefited by being warmed slightly. Most were just cold. A warming table would have made a vast improvement. The young steward was attenttive and helpful and helkpful when needed. Now don't get the impression we did not like the AC, it is fine but needs some subtle touches to excel. the minor things one sees can make a world of difference iin how a csutomer looks at your hotel or brand. Yes, it is next to a shopping mall but again was easy to find and get into and out of while we were in Pisa. And for those complaining about promixity to downtown, stay downtown next time and see what the difference in price is.....

Room Tip: Upper floors are always quieter. Here's a hint in a historical area like Pisa, when traveling to town take approved cabs or those recommended by the hotel. Rates will be little cheaper and better service....like many places the gypsy cabs will 'gyp' you with higher rates.
  • Stayed: October 2012, traveled as a couple
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1  Thank Phil1G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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