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“Short stay in Pisa” 4 of 5 stars
Review of Grand Hotel Bonanno

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Grand Hotel Bonanno
Ranked #12 of 68 Hotels in Pisa
Verwood, United Kingdom
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Short stay in Pisa”
4 of 5 stars Reviewed April 7, 2013

We visited with another couple for a 3night break in Pisa. Very warm greeting from reception and have to say all staff were so polite and helpful. Rooms were clean and comfortable and although near to railway they were quiet. Breakfast was buffet style and very good. We ate in the restaurant one evening but the food was very disappointing. Reliance on frozen veg and potatoes and fillet steak that definitely wasn't fillet! In terms of location it was about 10 mins from the tower etc and just right. Used the minibus service back to airport at just 10euros total for all 4 of us.

Would we stay again? Yes definitely.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Chivmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,100 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
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  • Danish first
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  • English first
  • French first
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Peterborough, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 31, 2013

Staff nice and helpful. Speak English. Location walking distance to centre and tower. Easy parking.

Not bad overall. 100 m to a railway but we didn't notice the noise. Restaurant was good. Breakfast good.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed March 20, 2013

I would not recommend this hotel to anyone who is used to a bit of comfort and luxury on the voyage!
The biggest shock was the fact that the bed linen is changed after 3 days! Even when we asked a receptionist to assist us on this matter nothing happened. For 4 star hotel this is completely unacceptable!
Tho room we stayed in had a carpet which didn't seem so clean.
We had a problem with air-conditioning as well since it switched on automatically and was overheating tho room. The ventilator in the bathroom was to loud. The worst thing is the railroad that passes few meters from the hotel and the noise is quite disturbing.
The staff was not friendly at all.

Good location. Near to main roads and not so far away from historic center of Pisa, although the passage under the rail rad seams very scary (we saw few syringes!) so it should be avoided on fut during the night.
Staff left us a bowl of fruit as a welcome gift which was nice.

Room Tip: There is no tip! We've asked for a nicer room since we came to celebrate our anniversary and my...
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank mina v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Cosenza
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 6, 2013

I stayed in this hotel for 2 nights. The first morning there was no hot water available in the bathroom. Nobody had informed me about this. I asked the reception and they told me that there was some problem and they were going to fix it in a few minutes. After 30 min I inquired again and they told me that they actually did not know if and when the problem coul be solved. I therefore had to take a shower using cold water......regarding the room, it was small and not very clean, I would say rather a 2 stars than a 4 stars room......the receptionists were not very friendly.....all in all the hotel was not worthy the money I spent!

  • Stayed February 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank bralor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 3, 2013

We selected the hotel based on proximity (walking distance to the Leaning Tower - although it seemed quite a bit further than the 10min quoted by other reviewers), availability of parking our rental car, and ability to get our family of 4 in a "room" - although it was actually two adjoining rooms. The rooms were clean, rather cramped, and a bit on the noisy side. Our rooms faced the road and there was both car and train traffic much of the time. The breakfast was very good. Both of our rooms had safes that allowed us to store our valuables while out about town. Unfortunately, while the hotel boasts of the multi-lingual staff, we noticed that they were not particularly friendly when we asked about direction or recommendations for dinner. We were made to feel like we were a nuisance.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Phil20767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Londo
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 1, 2013

We have stayed at the Bonanno a few times,it is very well situated for the Piazza Del Miracoli & for the shops, everything is in good walking distance. Don't be put off by the position of the Hotel, you have to go through an underpass to get to the Hotel & there is a lot of graffitti, which could be very off putting on first arrival. The bedrooms are small but very comfortable & warm. There is a good choice of things for breakfast. Overall a very comfortable Hotel.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Christine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 19, 2013 via mobile

Just stayed! Staff were helpful and easy to communicate with. Rooms clean and tastefully furnished. Highlight was service by Mossimo (apologies if spelling is incorrect) during our dinner. Speedy service and he was very polite, also took interest and spoke with our children -which they loved. Especially the special ice cream at the end of their meal. Free parking and Internet a bonus too!

Stayed January 2013, traveled with family
Helpful?
1 Thank Greens on H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Bonanno

Property: Grand Hotel Bonanno
Address: Via Carlo Francesco Gabba 17, 56122, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Pisa
#11 Romantic Hotel in Pisa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Bonanno 4*
Number of rooms: 89
Official Description (provided by the hotel):
The new Grand Hotel Bonanno is just 800 mt from the Leaning Tower and the old town center, strategically placed near the main road of access to the town. The Hotel has 89 rooms, all equipped with air conditioning, Sky TV, minibar, hair dryer and safe.Furthermore the hotel has a free private parking area, perfect for your trip in Tuscany. Monuments, university, railway station, motorway, the Galileo Galilei International Airport, and the Congress Hall are not far away from the hotel. ... more   less 
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Also Known As:
Grand Hotel Pisa
Hotel Bonanno Pisa

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