We booked direct with hotel and took note of our confirmation number and booking reference at time of booking. A week later we had no confirmation email and contacted via email to confirm reservation - no response. On the eve of our stay we called and spoke to a very pleasant gentleman who confirmed that there was no reservation for us (even though they took our card details at time of booking) He also confirmed there were no rooms for 3 available even though they are still showing availability on hotels.com.
Have booked alternative hotel - so glad we called beforehand or would have been stuck in Pisa late evening with a small child and no room!
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- Also Known As:
- Astor Hotel Pisa