Booked this hotel 10 months before our arrival. The reason we booked this hotel was because of its location. Two days before we were to arrive I rang to confirm our reservation. Told that due to a computer software problem the hotel was over booked and they had secured accommodation a considerable distance away.
The Hotel Management was going to wait for us to turn up at the checkin desk to let us know and offer a transfer to the other hotel. As we moved up the management chain excuses put forward was human error, to problems with credit cards. Found that other people booked for the same time experienced similar problems to us, the excuses offered varied.
Be careful booking this hotel because you may get bumped off. The experience in dealing with hotels was totally the opposite to the service we experienced at other Italian hotels during our visit.
- Official Description (provided by the hotel):
- Staying at Hotel Bologna puts you right in the heart of a city that combines the natural beauty of its setting with an atmosphere that remains highly evocative of its medieval heritage. In every room: sat-tv in 4 languages, WiFi internet connection (1 hour free), safety deposit box, mini-bar with free water, hair-drier, adjustable heating, 24/7 room service. ... more less
- Reservation Options:
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- Also Known As:
- Pisa Bologna Hotel
- Hotel Bologna Pisa