As a result of a flight cancellation, we had to find a hotel in a hurry. Without access to the internet, I found a recommendation for Royal Victoria Hotel in a guidebook. The hotel has a pleasant old world charm in its reception area and the welcome was warm and accommodating. We were offered a room on what was described as the "quiet side", overlooking a courtyard, on the third floor. After taking the tiny two person elevator to the third floor we found a pleasant large room. However, the room was in need of some maintenance, as I was unable to open a bathroom window (it had obviously worked at some stage in the past, there were broken and loose floor tiles and I had to open the door of an old fashioned cupboard by hooking something in the key hole, as the latch was broken. The beds were rickety, but fairly comfortable.
The biggest issue we had on our first night was noise. The room (329) did not so much overlook a courtyard as the back of other buildings. We do not know where the noise quite came from, but a party involving many people, I would guess around 100, went on until about 3am, then stopped abruptly. When, next morning I asked if this was normal and could I expect the same the next night, I was told that as the next night was Saturday, it could be noisy. I was offered earplugs. In the end we decided to stay on and Saturday night was not nearly as noisy as Friday night. I am told that the rooms which face the front/river are much noisier.
We had to spend the next day at the hotel, so moved out of the room at 11am to allow the room to be serviced. We moved onto a pleasant rooftop garden area, where we remained all afternoon. When at 6pm the room had not yet been serviced, I asked reception when the room would be serviced. I was told that because our key had not been handed in at reception it was assumed that we had been in the room all day. I was told that there was a notice on the wall telling us to hand our key into reception if we left the hotel. This clearly did not please me. A simple notification on check in would have solved this problem.
Enough of the things we did not like. The roof garden was a very pleasant place to sit, as was the lounge area on the ground floor. The breakfast was very enjoyable and comprehensive, to be recommended. The "happy hour" glass of wine for 3 euros, plus help yourself snacks, was worth it. The wifi system, which I had to pay for, did not work in the bedroom, so I had to go to a public area to use.
- Official Description (provided by the hotel):
- A 3 star in the city centre, the Royal Victoria Hotel is the only accommodation overlooking the Arno River, at only 950 meters both from the Leaning Tower and the Central Train Station. It is the oldest hotel in Italy, dating from the 11th century (,) and is owned by the same family since 1837. The hotel has a 19th century style, with different types of rooms, each with private bathroom, heating, direct-dial telephone, free wi-fi and multilingual sat-TV. All rooms have hypo-allergenic fixtures, suitable for non-smokers (,) and 85% of them has independent air-conditioning. The building – which also has a lift – has a parking within premises, available only with reservation, at a fee. A rich Continental Buffet Breakfast is included in the price of the room. Bar service is provided both in our Reading Room and up on the Roof-Garden. Public areas and business meeting rooms are available. ... more less
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- Also Known As:
- Royal Victoria Pisa
- Hotel Royal Victoria