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“Horrendous and loud” 1 of 5 stars
Review of Royal Victoria Hotel

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Royal Victoria Hotel
Ranked #21 of 68 Hotels in Pisa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Horrendous and loud”
1 of 5 stars Reviewed March 30, 2013 via mobile

If you don't want to sleep then please stay here. The hotel is on a very busy street. You will be woken up by drunks and cars all night. We requested specifically a superior quiet room which was not honored despite the fact that the hotel was maybe a quarter full. There are many cute quiet hotels in Pisa. Don't book this hotel, look elsewhere.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Ash C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elidelsol, Manager at Royal Victoria Hotel, responded to this review, April 3, 2013
Dear Guest
we are very sorry to hear that you had a bad experience with us.
We always put our clients to the very top of our priorities and as I am sure you have read on other reviews we really enjoy going out of our way when possible to please our valued guests.
It is quiet strange that if you had booked a quiet room you have instead received a room overlooking the river.....Are you sure that yours wasn't just a "special request" to be confirmed by the Hotel upon availability? Anyhow, we would like to ask you to show us proof of the mistake, in which case we would be happy to reimburse you the full amount of the room.
Please do not hesiate to personally contact me at following address:
eds@royalvictoria.it
Looking forward to hearing soon from you.

With Many Best Regards
Elisabetta Del Soldato
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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931 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Inverness, Scotland, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 5, 2013

A wonderful place to start our honeymoon. Stunning rooms and views along the Arno. Helpful staff and very handy location for everything you could want to see on your stay in Pisa. Breakfast was excellent and we were advised on local restaurants etc

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
1 Thank Houdi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elidelsol, Manager at Royal Victoria Hotel, responded to this review, March 8, 2013
Gentili Signori

thank you choosing our historical Hotel for your Honeymoon.

We are very happy to hear that you enjoyed the view of the river Arno which is quiet romantic.

Once again Congratutazioni agli Sposi!

Best Regards
Elisabetta Del Soldato
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malta
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 25, 2013

I travelled with a friend, a few days holiday before Christmas. On entering our room we were blown away by it's charm, the gorgeous furniture, the fireplace, the balcony over the river, what more could we want?! The room had its own bathroom, enough storage space, hangers, clean towels. Breakfast was good with a vast selection of cold cuts, cheeses, yoghurt, fresh fruit, cereal, juices & of course tea or coffee brought by a very helpful lady. The reception staff were excellent even going the extra mile by charging my mobile phone overnight at reception since my adaptor didn't fit their sockets. The train station is just a ten minute walk away over the bridge, walking through a road full of shops & market stalls. There's many restaurants in the area & aperitivo on offer too. I would definitely stay there again should I visit Pisa in the future.

Room Tip: The road on the river is pretty noisy, seems to be a main road so if you're a light sleeper I...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MichelleMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elidelsol, Manager at Royal Victoria Hotel, responded to this review, March 4, 2013
Gentili Signori

thank you very much for your kind words.
For us who work with passion to receive comments like yours is an important reward.
We hope to see you again here at the Royal Vic in the near future.
With Best Regards
Elisabetta Del Soldato
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bandon oregon
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 23, 2013

The artwork in the halls and rooms are worth the visit alone. Great huge rooms filled with antiques. Breakfast superb. Management very attentive. Close to everything. I would come anytime I am near Pisa. It is like a step back in time. It is like staying in a museum. Solid comfort.

Room Tip: Don't miss the old phone booth or the cocktail time.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tom v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elidelsol, Manager at Royal Victoria Hotel, responded to this review, March 4, 2013
Gentili Signori
just wanting to say thank you for your kind words!
We are one of the oldest Hotels in Italy and we are very happy to see that you enjoyed your stay with us during your visit of Pisa.
We really appreciate you understanding the true heart of the Royal Victoria.
With Many Best Regards from Sunny Pisa!
Elisabetta Del Soldato
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 21, 2013

Comfortable, quaint, elegant central hotel. Like going back in time. Old fashioned with genuine antiques. Breakfast was good and the staff very, very welcoming and helpful. Plenty of reasonable restaurants locally. Easy to get to all the interesting places such as the leaning tower and Duomo. Easy to get to from the airport on the bus. Had a great time in Pisa.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Carolann33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed February 15, 2013

My grandaughter and I stayed at the hotel for one night, This is a hotel of an earlier era and is quite beautiful We each had a large double room with most comfortable beds. since this was a winter visit our rooms and indeed the whole hotel was warm and welcoming. It is worth looking around the public rooms,they are all quite elegant. The hotel is well situated overlooking the river Arno and only a gentle ten minute stroll through some lovely old streets to the Tower and Duomo. The staff at the hotel are most courteous and helpful and suggested restaurants where we might have our evening meal., After we had our meal we had rather a cold walk back to the hotel and we asked if we could have a hot chocolate we were brought a drink which was to die for, if you visit this hotel try it. All in all a great hotel and a great visit to Pisa

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elidelsol, Direttore at Royal Victoria Hotel, responded to this review, February 22, 2013
Gentili Signori,

just wanting to say thank you for staying with us during your visit of Pisa and thank you for your kind words. We are very happy to know that you had an enjoyable stay here at the Royal Victoria. We are all very passionate about this place, therefore receiving comments like the one you just wrote becomes a reward for all of us.

Looking forward to seeing you here at the Royal Vic in the near future,

With Best Regards
Elisabetta Del Soldato
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Level Contributor
226 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed February 6, 2013

Romantic hotel .we love it very original .near centre near shopping areas.near reataurants
We love the antiques furniteres and fitting very original. For many years in the same family
Good break fast buffet.free internet.nice rooms wevstay in a room fitted with original furniteres
And old bed lovetly .we will stay again

Room Tip: Romantic place if you like antiques.ask to see the room first before check in
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Petrus Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Victoria Hotel

Property: Royal Victoria Hotel
Address: Lungarno Antonio Pacinotti 12, 56126, Pisa, Italy
Phone Number:
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Pisa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Victoria Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Royal Victoria Pisa
Hotel Royal Victoria

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