- Mosquitoes in the room, was cleaned poorly, only half a roll of toilet paper and double bed was two singles pushed together (seems common in Italy).
- Not a real hotel/hostel, seems to be the downstairs of someones house, Reception is a desk in a small hallway blocking access to your room.
- Every time we came back to premises it was a different person working who seems to have no contact with the previous person. Super unorganized and terrible communication.
- Kicked us out of our room at 9.30pm on our second night as they had a internal communication stuff up*.
- Location is 500 metres from airport
- Rate was good for Pisa, 50 euros for double room with private bathroom
*When we checked in we specified two nights, when we met the owner that night who checked our passports we specified two nights, when we left a note that next morning we reminded them we were here for one more night and to call us if there were issues. 9.30pm we get back and our room is empty, our stuff is in the hallway (except a cupboard of clothes they forgot to move out) and apparently someone else is moving into that room later that night. Of course there is a third new person on reception who claims we should have moved out that morning, read our note but apparently decided not to call even though we had left everything in our room and taken the key!! Absolutely ridiculous!
To the poor girl on receptions credit it wasn't her fault but the previous 2 people who had not passed on anything and she found us a replacement hotel for the same rate. We were then told we could catch a bus or taxi to our new place as it was 40minutes walk across town. Both of which we were expected to pay for (and after asking for the bus timetable they had stopped running!!). After kicking up a fuss they managed to arrange a ride for us.
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