When booking for this hotel you can't help but notice the 5Star rating as it's splashed everywhere and is part of the hotel logo. When i booked i thought it was excellent value for the rating and facilities. When we got there it 'looked' like a five star hotel but very soon into our stay i realised that this was not a 5 star as i know it for the following reasons:
1, We were left to bring our own bags to our rooms
2, No full length mirrors in the room or bathroom
3, No ironing service or iron and board to borrow
4, No tea or coffee facilities in room
5, Relax area, spa, gym, massage rooms all out of service.
6, Area to the side of the sink was not cleaned
7, Toilet roll not replaced when low
8, heating/aircon did not work
Saying that for what we paid for it wasn't bad so i say 4 star prices = 4 star hotel.
the location is great an easy walk to Pisa. The pool looked lovely, but it was too cold for us to test out. I would definitely go back but at least my expectations are set correctly.
- Official Description (provided by the hotel):
- Great view over the leaning tower and close to the natural reserve of San Rossore, Abitalia Tower Plaza features an open air swimming pool, a relax room with Turkish bath, massage room and fitness corner, a fabulous restaurant "I Sovrani" and a lounge bar "La Piazzetta." 121 bright rooms among which glamorous suites like the "Honey" and "Golden-Silver". ... more less
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- Also Known As:
- Abitalia Tower Plaza Hotel Pisa