The Abitalia tower hotel is located 20 minutes walk from the tower and basilica of pisa. In fact, if your not staying on the first floor of the hotel then the chances are you'll have a great view of this historic sight. Booked in December for a May visit the 5 star hotel did not deliver what we are accustomed to for this star rating. Firstly,although advertised as being open from May, the pool was closed.This proved very inconvenient and a real disappointment for the children. Secondly the room was not up to a standard of cleanliness that warrants 5 stars. There were hairs in the shower and a smoked cigarette in the ashtray upon arrival.
We'd booked a junior suit through Booking.com and was allocated room 102 on the first floor. The suit was accessed via it's own front door opeing into a reasonably sized main area. The Bathroom was of good size and the main dedroom was separate to the main space which contained a double fold up bed for the kids. This area also had a kitchen hidden in the cupboards but there were no utensils to cook or eat with. There was also no coffee making facilities meaning that breakfast is the only way to get a coffee. Breakfast is charged at 10 euro per adult and 5 euro a child. It consists of bacon, eggs, cheese, ham, cereal, fruit and yogurt. The toaster wasn't working and the fruit was in short supply. Wifi was free but as other reviews have mentioned, wasn't great.
Some reviewers have said the location is great, however for us (with Children) the walk into town required the crossing of a main road - and a very busy one at that. It also involved a long walk through a road tunnel which although safe during the day would take on a different personality after dark. So, a taxi into town cost less than ten euro.
At the end of this tunnel is Pam, the local supermarket also mentioned by other reviewers. A life saver for essentials and very reasonable in terms of price. We bought, ham, cheese, salami, cooked rice, beer, water, fresh bread rolls, butter, fruit, crisps, chocolate for 14 euro and sat on the third floor balcony (roof garden) of the hotel and had a picnic whilst looking on the beautiful vista of the tower. A wonderful view with the hills behind.
We all agreed that this hotel was not 5 stars, more like 4, however when we compared this to the 4 star hotel we booked into the next night in Rome we downgraded the Abitalia from 4 stars to 3.
The false advertisement of the pool being open was a real disappointment for the children. The cleanliness of the room has been mentioned on this forum by other visitors and so is a problem that needs addressing. The catering at breakfast is poor and not in keeping with 5 star expectations and the Gym consists of one running machine and two bikes.
When we checked out we didn't receive so much as a "did you enjoy your stay" just a" that'll be 16 euro city tax please".
- Official Description (provided by the hotel):
- Great view over the leaning tower and close to the natural reserve of San Rossore, Abitalia Tower Plaza features an open air swimming pool, a relax room with Turkish bath, massage room and fitness corner, a fabulous restaurant "I Sovrani" and a lounge bar "La Piazzetta." 121 bright rooms among which glamorous suites like the "Honey" and "Golden-Silver". ... more less
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- Also Known As:
- Abitalia Tower Plaza Hotel Pisa