The first contact with the hotel was a bit hectic. I arrived very late (after 11pm) after a dreadful and neverending trip (10hrs delay due to 5cm of snow...) from Paris. Of course the restaurant was closed but the bartender managed to serve some food for us. She could speak limited English but was very attentive and kind. As I was travelling with my daughter, I had booked a twin bed deluxe room. Unfortunately, the room was a double bed one, so I had to go back to the reception, and ask for a twin bed room. We were then moved to a twin room at the ground floor, which was not a deluxe room. As it was midnight, I chose to sleep there and check with the reception during the morning of the second day. After a small talk with the reception, which were very listening and understanding, I was moved to a 3rd room which corresponded to what I booked.
The room was nice, with a comfortable bathroom (shower and bathtub), and a dressing room. I liked the dressing room because you can put your luggage there, and keep the bedroom nice and organized. The bed was comfortable, but I found the quilt a bit thin. The beauty products were pretty standard, nothing fancy, and certainly not anything to the level of a 5 stars hotel.
The breakfast buffet was pretty nice, again, personnel was nice, smiling and attentive. I am a tea drinker, and I know Italy is not the best place to enjoy a good tea, but I think the hotel could offer better than standard Twinnings or Lipton tea. Same with jams, by the way. Very, very average. Definitely not to the standards of a 5 stars hotel, not even a 3 stars. Too bad because the rest of the buffet was pretty good.
The location is pretty good, rather in the outskirts of Pisa, but since I had a car, it was not a real issue. I did not try to reach the historical center of Pisa by foot, but I guess it is feasible.
All in all it was an enjoyable experience. The hotel is modern, nicely decorated, and with a very nice and friendly staff. Rooms are comfortable. As for amenities, well, it depends. If we consider Abitalia Tower Plaza as a 5 stars hotel, amenities are definitely not up to the standards, if we consider it as a 3 stars hotel (more in line with the prices), I would say it is average, with some nice touches, but also some minor flaws (like the quality of beauty products or breakfast buffet).
- Official Description (provided by the hotel):
- Great view over the leaning tower and close to the natural reserve of San Rossore, Abitalia Tower Plaza features an open air swimming pool, a relax room with Turkish bath, massage room and fitness corner, a fabulous restaurant "I Sovrani" and a lounge bar "La Piazzetta." 121 bright rooms among which glamorous suites like the "Honey" and "Golden-Silver". ... more less
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- Also Known As:
- Abitalia Tower Plaza Hotel Pisa