It's a shame that I can't mark this establishment lower than a 1. It's absolutely awful. We were booked to stay here for 2 nights and when we arrived at 1pm we pressed the buzzer, and received no response for 3 hours we stood pressing the same buzzer and was completely ignored. We phoned every number we had for this "hotel" and each number we were met with a "this number is not in service" message. Eventually we decided we couldn't wait any longer in the middle of the streets with our suitcases any longer and decided to look for another hotel. When we caught up with this hotel later that same day they were of no help and told us they had no room for us regardless of the fact we had documentation from them confirming we did. The staff just shrugged and told us to go elsewhere. Awful hotel awful staff. GO ELSEWHERE.
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- Also Known As:
- Relais Under The Tower Hotel Pisa