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“Magical Lucca and a wonderful hotel”

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San Luca Palace Hotel
Ranked #1 of 49 Hotels in Lucca
Certificate of Excellence
Rio de Janeiro, Rio de Janeiro, Brazil
Level 6 Contributor
245 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Magical Lucca and a wonderful hotel”
Reviewed October 22, 2013

My wife and I stayed at this hotel for the first time as we recently sold our family house just outside Lucca. We invited friends from Brazil to stay also. Our experience was tops! The location is excellent if you want to stay near the center rather than in the nearby countryside. The Manager is a real professional so you get excellent and very friendly service from all his team.
Most tourists tend to visit Florence, Siena and Pisa but overlook Lucca, which is a big mistake. The walls and the churches, the atmosphere, the wonderful food the restaurants have on offer make Lucca a must.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank Neri I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (85)
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Harrogate, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2013

Both guest and public rooms spotlessly clean. Guest rooms are large and comfortable with excellent well-equipped shower room. Breakfast ample and varied as is happy hour. The very pleasant and attentive staff did everything with smiles on their faces! Short (10 euro) taxi ride from station and ideally placed for all sightseeing. All in all, quite delightful.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank Geoff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 20, 2013

We stayed in this hotel on a rail holiday around Europe. It is a taxi ride from the railway station but we have no regrets in staying there. The staff were welcoming and polite, the room excellent and larger than we expected in this type of hotel ,with double windows and a large bathroom. The bar was very quiet on a night but the tender very friendly and keen to talk when asked, especially if the conversation involved football and Juventus!

  • Stayed July 2013, traveled with family
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Helpful?
Thank Malcolmjb1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, USA
Level 1 Contributor
3 reviews
Reviewed October 20, 2013

My wife and I stayed at the San Luca Palace Hotel recently. We arrived there however our luggage was lost in Germany. The hotel staff assisted in translating and locating our luggage. They went above and beyond to make us comfortable and minimize any inconvenience. The hotel itself was well located and comfortable. As mentioned the staff from the manager on down provided excellent service.

Stayed September 2013, traveled as a couple
Helpful?
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Level 4 Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 14, 2013

Lucca is not to be missed, and if you go, plan to stay at the San Luca Palace Hotel. The hotel is inside the walls of Lucca, and they have ample parking if you have a car. It is first-rate, and the staff couldn't be nicer or more helpful. Our rooms were not ready when we arrived, but the staff gladly stored our luggage while we explored the city. The rooms are quite nice with elegant furnishings and a large bathroom (by European standards). While it is a hotel, it has more of a B&B feel. You will be close to the town center, shopping areas, and numerous restaurants. The hotel does offer complimentary bicycles with which to explore the city.

We did not realize that there is a bar at the hotel, and they have a small selection of cheeses, meats, and other savory bites (an Italian happy hour before dinner) with a lovely patio area in front of the hotel. They graciously provided us with plates and wine glasses although we had brought our own wine,bread and cheese not having seen the bar in our haste to explore the city upon arrival. Breakfast was delicious, offering a fine selection of hot and cold items ( smoked salmon, scrambled eggs, fruits, and sweet and savory pastries).

Lucca is a beautiful city, not overly crowded, with much to offer. Our only regret is that we didn't plan to stay for several days. We hope to return again, and will definitely stay at San Luca Palace if we do.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank misslinda53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 8, 2013

This was our first visit to Lucca, and we were traveling with friends who had not been to Italy before. Our original reservation was in a hotel at the opposite side of the city, and they paid for the cab to take us to this hotel - I was skeptical at first, but the hotel is lovely.

The rooms are quite large for a european city, clean and with plenty of amenities. The breakfast was robust with something for everyone. We walked everywhere, on the wall, within the walls, to every location we could during our three days in Lucca - a fabulous time. Close to the train station, we took a day trip to Pisa.

The hotel has a wonderful bar, and thus when the shops and restaurants closed down for the night, the bar offered a great place for a nightcap. The lounge area is also welcoming while you are waiting on others or have time between breakfast and the day's events.

The staff was courteous and very helpful, do ask for the free wireless password, and the location quiet. Wonderful stay!

  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank dandeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 7, 2013

Can recommend this hotel. Great position, clean and very nice staff. The breakfast was great, even got a glass of sparkling wine. Our room had plenty of space for two and the bed was good.
We were moving to a villa for the week and would have been happy just stying in this hotel.

Room Tip: We had a room facing the street and no problems with noise
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zoemarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Luca Palace Hotel

Property: San Luca Palace Hotel
Address: Via San Paolino 103, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Family Hotel in Lucca
#1 Luxury Hotel in Lucca
#2 Business Hotel in Lucca
#3 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Luca Palace Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost. ... more   less 
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Also Known As:
San Luca Palace Lucca

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