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“North American comfort, Italian setting”

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San Luca Palace Hotel
Ranked #1 of 47 Hotels in Lucca
Certificate of Excellence
Reviewed July 9, 2013

Spacious, clean room, with good air conditioning and modern bathroom. Italian design, but where everything works.

Staff was helpful with parking (and attended to the mishap caused by our GPS having mistakenly lead us into the restricted centre of the city), and with restaurant recommendations.

Would stay here again, happily.

Room Tip: Book room 41 on the top floor.
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  • Stayed: July 2013, traveled as a couple
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2  Thank CEH-MPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 - 310 of 611 reviews

Reviewed July 4, 2013

A lovely hotel in a beautiful town. Excellent town centre location, moments away from all the sights, the walls and some very good local restaurants. Very good breakfast with excellent coffee. Lovely staff. Moments away from the bus station, which makes it very easy to get to from Pisa Airport and very easy to find once you arrive in Lucca. The only downsides are charges for WiFi (which no hotel should make) and the lack of information provided on the hotel facilities or the town - you have to find all that out for yourself.

  • Stayed: June 2013, traveled as a couple
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2  Thank WebstersLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

We had a lovely stay in this hotel. Lucca is a charming city and san Lucca Palace is conveniently situated .it has a parking space which is a must if you have a car. The reception staff were helpful and dedicated. Rooms are spacious and clean. Nothing too fancy but nicely decorated. For breakfast they had good options of gluten free products,snacks and cereals (mostly Schar). Few meters away you can rent bikes and within few minutes walk you can have dinner at the fabulous Buca di San Antonio

Stayed: July 2012, traveled with family
Thank Moon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

This is a traditionally styled and run property where everything works. Reception is friendly and helpful. We had a spacious junior suite overlooking the back yard, which was peaceful. Wi-fi was patchy and I had to enter the overcomplicated username and password several times during 2 days. Bathroom had an excellent shower, bathrobes, slippers etc but the common failing of no practical hooks from which to hang stuff. The silly projections provided are designed to make everything slip off. Not a deal-breaker!
Breakfast was excellent. The location is at the edge of the historic central area, minutes walk away from all the sights, but also moments from where the buses arrive and depart (but no disturbance from this).The hotel has a bar and tearoom, but no restaurant. There are plenty of restaurants at all price levels very near, including Buca San Antonio (see review) which is outstanding. A very pleasant stay.

  • Stayed: June 2013, traveled as a couple
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Thank Witshub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

A first class hotel in all respects. Really well appointed, quiet and comfortable rooms. Superb breakfast (including Buck's Fizz!!!). Friendly and knowledgable staff who couldn't do enough for us.
Above all it was very god value for money. If only hoyels elsewhere were as good as this one!

Room Tip: they have 3 suites for a few euros more. worth going for
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  • Stayed: May 2013, traveled with friends
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1  Thank christopher008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2013

This is a good value hotel in a good location of Lucca. Clean, fresh, good sized rooms. We got a family room that sleeps five. Nice breakfast :had soya milk, organic foods and I think some wheat free products. Very friendly, helpful staff.

Watch out for sat nav. It will bring you through a pedestrian zone if you put the hotel address in. In fairness to them, they give you alternative details when you book so that you approach the car park the right way.

  • Stayed: June 2013
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Thank UncleQuentin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

We did not know what to expect upon arrival to Lucca. The instructions were clear about how to access the hotel from our rental car but it was a little difficult still to avoid the limited traffic areas. Once I walked in to the lobby and told them we were there, the manager walked with me out to the car and told us how to park in their private parking lot. From there, they inform the police about your car and tag information as to avoid a fine. That made us feel better. The parking lot is small but he will park for you. in fact, you have to leave the keys with the front desk in case they need to move the vehicle.
The check in process was wonderful and easy. The staff were so nice and eager to tell us about Lucca. We asked about places to eat dinner and what is a must see in the town.
The room was very nice and exactly as shown in the pictures from TripAdvisor. The shower was a huge walk in and welcomed after a day of traveling and sightseeing. We came back to the bar/restaurant of the hotel after dinner for some sparkling wine and dessert. There were not many people there but the staff did not make us feel like we were rushed or anything. it was very enjoyable to sit outside and watch the locals walk to one of the piazzas where we could hear live music.
Breakfast was not as enjoyable as what we had experienced at other hotels in this trip but it filled the need to start our day. Typical with breads, meats, cheese, cold cereal, and juices. The room itself was nice and the guests were nice but we have enjoyed better breakfast.
We loved Lucca and the people we met in this town, including the staff at this hotel. We look forward to returning here some day and will consider staying at this location again.

  • Stayed: June 2013, traveled as a couple
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Thank tom g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Luca Palace Hotel

Address: Via San Paolino 103, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lucca
#1 Family Hotel in Lucca
#2 Business Hotel in Lucca
#3 Romantic Hotel in Lucca
Price Range: $150 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Luca Palace Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost. ... more   less 
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Also Known As:
San Luca Palace Lucca

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