This hotel was recommended to us by our travel agent at AMEX, we were extremely happy with the stay. The hotel staff is awesome, always available to help and go above and beyond. The rooms are extremely large for Italy and even US standards, also very clean. It is located in the city walls, a short walk to everything you want to explore around the city.
The only suggestion I have for the hotel is to find a new approach to internet access, you are given a code to use which is common. However, every time you close the device (phone and laptop) you have to log back in again. It requires you to hang onto this small piece of paper during your stay- and a different one is required for each device. Again, doesn't impact the overall experience but its a bit clunky compared to all other hotel experiences.
- Official Description (provided by the hotel):
- This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost. ... more less
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- Also Known As:
- San Luca Palace Lucca