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“A lovely spot”
5 of 5 bubbles Review of Ristorante Giglio

Ristorante Giglio
Ranked #22 of 584 Restaurants in Lucca
Certificate of Excellence
Price range: $27 - $49
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Special occasions, Local cuisine, Business meetings, Families with children
Dining options: Late Night, Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Toronto
Level Contributor
22 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“A lovely spot”
5 of 5 bubbles Reviewed October 15, 2012

We happened upon this spot by accident and stopped for lunch. We had the menu of the day. Food was excellent, service top notch. A great spot.

Visited October 2012
Helpful?
Thank Diane058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
live59, Direttore at Ristorante Giglio, responded to this review, October 22, 2012
Dear Diane058,
Thank you for taking the time to write your review.
Best Regards,
Paola Barbieri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,011 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boston, Massachusetts
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Fabulous food and outdoor setting, the worst, rude service of a lifetime.”
1 of 5 bubbles Reviewed October 13, 2012

Everything was excellent except the service. We were the second table of the evening and the last to be served. For some reason, the waiter didn't like us after the first hour. Never served us the main course. Two of the four of us got up and left to cause him to bring us the check. It was the first time In any of our four lives we have not left a tip. Very bad behavior.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Annie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
live59, Direttore at Ristorante Giglio, responded to this review, October 15, 2012
Respectable Annie L,
We feel very sorry reading this review because we pay the utmost care in offering a professional and kind service. We do think the waiter was absolutely well disposed towards you.
But even in case - for some reason - he wasn't, we would have preferred you to report immediately to me,the manager, and i would have done anything needed to fix the dinner to your needs.
In any case, we apologize for service errors and we hope you'll give us the chance to change your opinion in the future.
Regards,
Paola Barbieri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crownsville, Maryland
Level Contributor
103 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Highly Recommended for Dinner in Lucca”
5 of 5 bubbles Reviewed October 13, 2012

A friend from Lucca took us to Giglio when we visited him and all I can say is WOW. The setting is very elegant, the service is attentive, and the food is first rate. I had the boar meat pasta for a first and the salt cod for a second course. Both were exceptionally good. The salt cod was one of the best pieces of fish I have ever seen and eaten. Some true geniuses were at work in the kitchen. The dessert menu is also first rate. This was among the best meals we had during our trip to Tuscany. Highly recommended!

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DesMoines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
live59, Direttore at Ristorante Giglio, responded to this review, October 15, 2012
Dear DesMoines,
we would like to thank you very much for such an enthusiatic and kind review and your recommendation. We are very glad to read it.
Best regards,
Paola Barbieri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Purmerend
Level Contributor
301 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
“Excellent lunch”
4 of 5 bubbles Reviewed October 13, 2012 via mobile

while strolling through the beautiful city of Lucca we came across Restorante Giglio around Lunch time.
The service is very friendly and we ordered their set lunch menu's which offered a good meal for a very reasonable price.

Helpful?
Thank TRIPSPJLEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
live59, Direttore at Ristorante Giglio, responded to this review, October 15, 2012
Dear TRIPSPJLEE,
thank you for taking a little time to write your review. We are very glad to receive customers' opinions.
Best regards,
Paola Barbieri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“A good find in Lucca”
4 of 5 bubbles Reviewed October 11, 2012

We had dinner at Giglio and were pleasantly surprised when we orderd the sea bass and received a whole fish from which the waiter expertly removed the bones. The service was very friendly and all of the dishes we tried were tasty and well presented,

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dannyled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
live59, Direttore at Ristorante Giglio, responded to this review, October 15, 2012
Dear Dannyled,
thank you for your kind review.
Best regards,
Paola Barbieri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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